House Keeping Guest Service Associate
4 days ago
We are looking for a highly skilled and experienced House Keeping Guest Service Associate to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests.
Roles and Responsibility
- Manage and maintain high standards of cleanliness and hygiene in guest rooms and public areas.
- Provide exceptional customer service by responding promptly to guest requests and resolving issues professionally.
- Collaborate with other departments to ensure seamless operations and excellent guest experiences.
- Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency.
- Maintain accurate records of cleaning activities, inventories, and staff performance.
- Ensure compliance with health and safety regulations and company policies.
Job Requirements
- Proven experience in housekeeping or guest services, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Strong attention to detail and commitment to delivering high-quality service.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Familiarity with cleaning protocols and procedures, and knowledge of hotel management systems.
- Team player with a positive attitude and willingness to learn and grow.
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