Account Manager- Client Service

2 weeks ago

Gurgaon, Haryana, India Intellect Ads Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Company:
Automate360

Location:
JMD Megapolis, Sector 48, Gurgaon
Employment Type: Full-time

About Automate360

Automate360 is a digital marketing company specializing in performance-driven campaigns and automation-led solutions. We partner with businesses across industries to deliver measurable growth through strategic planning, execution, and optimization of digital marketing initiatives.

Position Overview

We are seeking an Account Manager with prior experience in client servicing and digital campaign management. The ideal candidate should have a solid understanding of media planning, campaign reporting, and client communication, along with the willingness to continuously learn and adapt in a fast-evolving digital ecosystem.

Key Responsibilities

* Serve as the primary point of contact for assigned clients, ensuring effective communication and relationship management.

* Understand client objectives and support in translating them into actionable digital media strategies.

* Coordinate with internal teams (media, creative, analytics, operations) to ensure timely and accurate execution of campaigns.

* Assist in the preparation of media plans, campaign reports, and performance analyses.

* Monitor campaign progress against defined KPIs, ensuring delivery of expected outcomes.

* Present campaign results and insights during client meetings and business reviews.

* Identify opportunities for account growth through upselling and cross-selling of services.

* Maintain strong account health by proactively addressing client concerns and ensuring satisfaction.

* Stay informed about industry trends, digital marketing tools, and best practices to enhance service delivery.

Qualifications and Skills

* Bachelor's degree in Marketing, Business Administration, Communications, or related field.

* 1–3 years of experience in account management, client servicing, or digital marketing (agency experience preferred).

* Working knowledge of digital media channels (Google Ads, Meta, Programmatic, CRM, SEO/SEM).

* Ability to interpret data, prepare reports, and derive actionable insights.

* Strong organizational and project management skills with the ability to manage multiple accounts simultaneously.

* Excellent communication and presentation abilities.

* A motivated individual with a willingness to learn, adapt, and grow in a dynamic environment.

What We Offer

* Exposure to leading brands and high-impact digital campaigns.

* Professional growth opportunities in a fast-paced and structured environment.

* Guidance and mentorship to strengthen domain expertise in digital marketing.

* Competitive compensation and performance-based incentives.

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