Voice Telephony Integration Engineer

Job OverviewThe demand for skilled Telephony Professionals, particularly those with expertise in cloud-based contact center solutions, is on the rise. We are seeking professionals who can enhance customer interactions, streamline operations, and leverage technology to drive business success.This role requires strong operational experience, understanding of...

We are seeking a highly skilled and motivated VoIP Engineer with deep expertise in the FreeSWITCH open-source communication platform. The ideal candidate will be responsible for designing, developing, deploying, and maintaining our Voice over IP (VoIP) infrastructure. You will be a key player in ensuring the high availability, scalability, and performance of...

As a Customer Success Representative, you will be the primary point of contact for our customers, providing exceptional service and support via telephone and chat.Crafting compelling sales pitches that highlight the luxury of our products is crucial in showcasing their quality, design, and value. This involves understanding the customer's preferences and...

Senior Software Development Engineer Amazon ConnectAbout the RoleWe're looking for a hands-on Amazon Connect Engineer who can turn complexcustomer-service requirements into secure, scalable, AI-powered contact-centersolutions on AWS. You will own design, build, and optimization of Connect instancesthat leverage the latest capabilities—omnichannel routing,...

Job Title:AI Integration EngineerLocation:AhmedabadExperience Required:Minimum 2+ yearsDepartment:Cross-functional (Supporting all teams with AI-driven workflows and solutions)About the Role:We are seeking a proactiveAI Workflow & Prompt Engineerwho will work closely with multiple departments todesign, implement, and optimize AI-driven workflows. This role...

We are seeking an experienced Network Engineer to join our team.About the Job:Troubleshoot complex network issues with GTD-5 switchesProvide Tier 3 telephony and hardware supportInteract with customers and vendors to resolve network problemsGuide field teams on proper trouble isolation and hardware replacementDocument internal processes and mentor other...

Job Description">A seasoned CRM professional is required to spearhead the implementation of Microsoft Dynamics 365 solutions across various customer engagement modules. The ideal candidate will possess in-depth knowledge of plugins, custom workflows, and Power Platform tools (Power Apps, Power Automate, Power BI) as well as strong Azure Cloud development...

Interact with customers via telephone and chat, building genuine rapport and understanding their Jewelry preferences and requirements. Craft compelling sales pitches that showcase luxury of Aurus and MOI products, emphasising quality, design, and value. Identify opportunities to upsell or cross-sell to enhance the customer's shopping experience. Guide...

Lead Signal Integrity EngineerWe are seeking a highly skilled Lead Signal Integrity Engineer to join our team. As a key member of our engineering group, you will play a critical role in ensuring the reliability and efficiency of our digital systems.Develop a deep understanding of S-parameter & its modeling concepts for single-ended and differential...

Job Title: Azure Integration Engineer (Development & Support)Employment Type: Contract - 1 year renewable (Third-party payroll under Dautom IT Consultants LLC)Work Location: Remote (Offshore from India) Can work from the comfort of your home for a government client in DubaiAvailability: Immediate Joiners Preferred (Notice Period: 0 days)Strictly: Independent...