Sr. PBX Deployment Engineer

4 days ago

Ahmedabad, Gujarat, India NEXPLAY SECURE Full time ₹ 4,00,000 - ₹ 12,00,000 per year

POSITION:
Sr. PBX Deployment Engineer (Hosted)

REPORTS TO:
 Director of Telephony Implementation

LOCATION:
Ahmedabad, Gujarat

PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to:

We're looking for a Sr. Deployment Engineer to join our team. In this role, you will be a member of the team responsible for deploying voice installations, resources, and processes utilizing innovative technologies to deliver world-class solutions to the hospitality market.

The ideal candidate will be a team player who thrives in a fast-paced environment.  The candidate must have a firm grasp of telephony technology and deployment experience in the hospitality industry. The candidate must have a strong customer focus.  The ideal self-starter candidate is driven to innovate with smart, efficient, and highly reliable solutions. The ideal candidate is comfortable working hands-on and leading teams to test, deploy, and integrate new products and services with our customers' environment.

WHAT YOU WILL DO:

  • Review the equipment lists to ensure accuracy.
  • Work with the Project Management Team to schedule implementation and communicate with said PM throughout the project.
  • Program systems remotely.
  • Manage all processes as they relates to voice implementation deployments, and hand-off to support.

REQUIRED EDUCATION AND EXPERIENCE:

  • Industry-leading knowledge of all telephony products, including Mitel, SIP, and E911
  • Certified on Mitel MiVoice Business
  • Also knowledge of other applications within the Mitel profolio
  • Knowledge of Micontact Center, Mitel Border Gateway, and Mitel Standard Linux
  • Minimum associate degree or 8-10 years of relevant comparable experience
  • Minimum 5 years of experience in large-scale voice installations in the lodging industry is a plus
  • Deep and strong network knowledge as it relates to voice (VoIP)
  • Ability to read and determine PCAPs
  • Understand BGP Routing, VPN, etc
  • Knowledge of various virtualization technologies (VMware)
  • Strong troubleshooting abilities as it relates to programming and network infrustructure
  • Ability to build and maintain strong customer relations.

PREFERRED QUALIFICATIONS
:

  • Network+, CCENT, CCNA; active or expired
  • Experience with configuration application in VMWare environment
  • Experience with LAN Technology
  • Experience with infrastructure.

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