Customer Support Executive

1 week ago

Navi Mumbai, Maharashtra, India Precise Infotech Solution Full time ₹ 2,16,000 - ₹ 2,52,000 per year

Job Responsibilities:

  • Handle inbound & outbound calls, chats, and emails from international customers.
  • Provide accurate information and resolve customer queries related to products, services, and processes.
  • Troubleshoot basic technical and non-technical issues effectively.
  • Ensure high levels of customer satisfaction by delivering professional and empathetic support.
  • Maintain and update customer records in CRM/ticketing systems.

Key Requirements:

  • Education: Graduate
  • Experience: Freshers & experienced candidates can apply.
  • Excellent communication skills in English (both verbal & written).
  • Good interpersonal skills with the ability to remain calm under pressure.
  • Comfortable working in a night shift pm to 1.30 am )
  • Basic knowledge of MS Office & CRM tools is an added advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹21,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • What is your graduation passing year ?
  • Are you comfortable to work in Airoli location ?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Navi Mumbai, Maharashtra (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

Speak with the employer

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