Cluster Engineering Lead

2 days ago

Sambalpur, Odisha, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Cluster Engineering Lead:

The Circle-Level Performance Engineer(CTEL) plays a crucial role in ensuring the smooth operation and optimizationof network performance within a designated circle. The CTEL is responsible for various tasks that contribute to the overallperformance and efficiency of the network infrastructure. The CTEL alsooversees the work of the NPI Engineer, who reports directly to them.

Responsibilities:

  1. BusinessInterlocking: Collaborate with various departments and stakeholders tounderstand business requirements and align network performance goals withorganizational objectives. Provide insights and recommendations to supportbusiness strategies and initiatives.

  2. ComplaintHandling: Address customer complaints related to network performance promptlyand effectively. Investigate and analyze the root causes of network issues, working closely with cross-functional teams to implement corrective measures.

  3. ClusterLevel Optimization: Conduct performance analysis and optimization activities atthe cluster level. Identify areas of improvement, evaluate network KPIs, anddevelop optimization plans to enhance network capacity, coverage, and quality.

  4. NPISupport: Provide support to the Network Planning and Implementation (NPI) teamby offering technical expertise and guidance during the planning and deploymentof new network infrastructure. Ensure seamless integration of new sites andtechnologies into the existing network.

  5. RegulatoryRequirements: Stay updated on regulatory requirements and ensure compliancewith applicable regulations and guidelines. Collaborate with regulatory bodieswhen necessary and provide necessary documentation and reports as perregulatory standards.

  6. SitePhysical Audits: Conduct regular physical audits of network sites to ensurecompliance with quality and safety standards. Identify potential issues orrisks and take appropriate actions to address them, ensuring the networkinfrastructure are maintained in optimal condition.

  7. Support forOps Planning, Capacity, and New Site Justification: Collaborate with OperationsPlanning teams to ensure efficient resource utilization and capacity planning.Provide input and insights for justifying the need for new network sites basedon traffic demand and coverage gaps .

Requirements:

Bachelor'sdegree in Telecommunications, Electrical Engineering, or related field.

5to 10 years of experience in performance engineering within thetelecommunications industry.

Strongknowledge of network performance optimization techniques, tools, andmethodologies.

Experiencewith complaint handling and customer issue resolution.

Proficiencyin analyzing network KPIs and using performance measurement tools.

Familiaritywith regulatory requirements and standards in the telecommunications industry.

Excellentcommunication skills to collaborate with cross-functional teams andstakeholders.

Abilityto lead and manage a team, including the NPI Engineer.

Strongproblem-solving and analytical skills.

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