
Key Account Manager
1 day ago
Position: Sales Officer
Designation: Sr. Executive / Asst. Manager
CTC - INR 6 - 9 LPA
Dept: Institutional Sales (Non Trade Sales)
Place: Sambalpur
Credentials: B.Tech (Civil) with MBA preferred
Responsibilities:
- Planning & Executing activities to achieve the Sales Target
- Getting sales target (weekly/monthly/annually) from State head & prepare action plan
- Develop & Manage Institutional customer & ensuring best in class & after sales service
- Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.
- Market Visit- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
- Responsible to put efforts for higher Net Cement Realization.
- Collection of outstanding payments
- Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
- Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount.
- Educate about benefits & convert them to RTGS payment.
- Servicing The Network
- Escalate unsolved issues w.R.T indenting agent commission ,supply issues, or any contingent issues to State head & ensure its timely redressal
- Provide market data w.R.T new projects, competitor prices, policies, systems. - Responsible to develop & manage the network of architects, engineers, consultants etc.
- Closely coordinate with Specification team.
- Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
- Closely coordinate with Logistics team, C&F ensuring timely delivery of materials.
- Market Intelligence
- Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head.
- Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support where ever required.
- Provides inputs, leads about new dealer dominated market with to Trade team.
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