Service Manager

5 days ago

Gandhinagar, Gujarat, India Cognizant Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Summary

The Service Manager role is pivotal in ensuring seamless service delivery and operational excellence within our organization. With a focus on hybrid work model the candidate will leverage their expertise in Angular Spring Boot Microservices and Core Java to drive impactful solutions. This position requires a minimum of 10 years of experience and offers the opportunity to contribute significantly to our companys growth and societal impact.

Responsibilities

  • Oversee the development and implementation of robust service solutions using Angular 2
  • 8 and Spring Boot to enhance operational efficiency and client satisfaction.
  • Coordinate with cross-functional teams to ensure the integration of Microservices architecture promoting scalability and reliability in service delivery.
  • Provide technical guidance in Node JS and Spring Core ensuring the alignment of service solutions with business objectives.
  • Lead the design and execution of REST Web Services facilitating seamless communication and data exchange across platforms.
  • Manage the deployment and maintenance of Core Java applications ensuring optimal performance and user experience.
  • Collaborate with database teams to utilize PL/SQL for effective data management and reporting supporting informed decision-making.
  • Implement best practices in service management to optimize resource utilization and minimize downtime.
  • Monitor service performance metrics identifying areas for improvement and implementing corrective actions to enhance service quality.
  • Drive innovation in service delivery by staying updated with industry trends and emerging technologies.
  • Facilitate training sessions for team members to ensure skill development and adherence to service standards.
  • Develop and maintain comprehensive documentation for service processes and protocols ensuring transparency and consistency.
  • Engage with stakeholders to gather feedback and incorporate it into service improvement strategies.
  • Support the hybrid work model by ensuring effective communication and collaboration among remote and onsite team members.

Qualifications

  • Possess extensive experience in Angular 2
  • 8 demonstrating proficiency in developing dynamic web applications.
  • Have a strong background in Spring Boot and Microservices showcasing the ability to create scalable and efficient service solutions.
  • Exhibit expertise in Node JS and Spring Core contributing to the development of high-performance applications.
  • Demonstrate proficiency in REST Web Services ensuring seamless integration and data exchange.
  • Hold a solid foundation in Core Java enabling the creation of reliable and user-friendly applications.
  • Show adeptness in PL/SQL supporting effective data management and analysis.
  • Display a commitment to continuous learning and adaptation to new technologies and methodologies.

Certifications Required

Certified Java Programmer Spring Professional Certification Angular Developer Certification

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