Application Analyst

3 days ago

Multiple Locations, India MyHashtagss Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role : Application Analyst Marketing Cloud (Primary) / Health Cloud (PTS-078)

Experience : 5 Years

Type : Remote with 12 days per month at any client location (Noida, Indore, Gurgaon, Chennai, Hyderabad, Bangalore)

Timings : 11am - 8 : 30pm

Contract Duration : 12 Months (C2H)

Role & Responsibilities :

- Manage day-to-day operations of non-clinical applications including design, build, test, and maintenance (from small service requests to larger project implementations).

- Assist with system troubleshooting, implementations, and software updates.

- Participate in system testing and validation, including development and maintenance of testing protocols,

coordinating with end users when applicable.

- Coordinate departmental/interdepartmental tasks to support non-clinical applications.

- Work in a multidisciplinary environment to ensure stable and functional software applications.

- Develop and maintain system documentation; adhere to change management procedures.

- Participate in on-call rotation with immediate off-hours response when required.

- Actively maintain education and cross-training across departmental areas of expertise.

Summary :

The Application Analyst is responsible for gathering, interpreting, and utilizing complex data to maintain stable operations and improve IS Applications. This includes support for clinical, fiscal, IS, and business operations. The role involves designing system components, writing specifications, defining solutions, performing system builds, and creating system-level documentation.

Required Skills & Qualifications :

- 5 years of IT experience (3 years specifically as an IS/Application Analyst).

- Primary Application Expertise : Salesforce Marketing Cloud.

- Secondary Application Exposure : Salesforce Health Cloud.

- Strong critical thinking and analysis skills.

- Business acumen ability to understand operational workflows supported by applications.

- Excellent communication, collaboration, and teamwork skills.

- Ability to quickly learn new applications and adapt to new assignments.

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