Senior Oracle Sales Cloud Analyst

1 day ago

Multiple Locations, India Sheryl strategic solutions Pvt. LTD . Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Senior Oracle Sales Cloud Analyst - Technical Focus

Location : Remote Offshore

Employment Type : Contract

About the Role :

We are seeking a highly skilled Oracle Sales Cloud Analyst for a remote offshore contract role. This position requires strong technical expertise to work independently, focusing on advanced system configuration, custom scripting, integration maintenance, and data management within the Oracle Sales Cloud (now part of Oracle CX Cloud). The analyst will be key in maintaining system performance and ensuring data integrity for sales operations.

Responsibilities :

- Independent Technical Expertise : Function as the primary offshore resource, leveraging strong technical expertise to work independently on complex system configuration, maintenance, and issue resolution within Oracle Sales Cloud.

- Custom Scripting : Design, develop, and maintain custom functionalities, business logic, and validations using Groovy Scripts within Application Composer, ensuring system behavior aligns precisely with business requirements.

- Outlook Integration : Demonstrate good knowledge and/or expertise in the Microsoft Outlook Plugin Integration with Oracle Sales Cloud, including troubleshooting synchronization issues and ensuring smooth user experience.

- Data Management : Utilize expert knowledge in Import and Export Management tools, both for troubleshooting existing data migration issues and creating new efficient data import/export processes (bulk data updates, migration).

- Analytics and Reporting : Develop, maintain, and optimize robust Analytics and Reporting solutions using standard Oracle Sales Cloud tools (Reports and Analytics, BI Composer/OTBI) to provide sales leadership with actionable performance insights.

- Troubleshooting and Support : Provide advanced technical support, including root cause analysis for system errors, data inconsistencies, and integration failures.

Required Skill Set (Mandatory Skills) :

- Oracle Sales Cloud Experience : Proven technical experience working with and configuring the Oracle Sales Cloud application.

- Groovy Scripting : Hands-on expertise in developing custom solutions and business rules using Groovy Scripts within the Application Composer.

- Integration Focus : Strong understanding of the technical configuration and troubleshooting involved in the Microsoft Outlook Plugin Integration with Oracle Sales Cloud.

- Data Management : Expertise in utilizing and troubleshooting Import and Export Management functionalities for data integrity and migration tasks.

- BI/Reporting : Experience with Analytics and Reporting tools native to the Oracle Sales Cloud (e.g., OTBI/BI Publisher).

- Work Style : Demonstrated ability to work independently with minimal supervision in an offshore capacity.

Preferred Skills :

- Experience with other Oracle CX modules (Sales Performance Management).

- Familiarity with web service integrations (REST/SOAP) connecting Oracle Sales Cloud to external systems.

- Experience with custom object development and extensibility within the platform.

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