Business Head

Job Title: Business Head - Structural Steel (US Market Operations)Reports To: Director – International BusinessLocation: MumbaiJob Summary:We seek a highly experienced and strategic leader to serve as the Business Head for our Structural Steel business, specifically focused on serving the US market. This role holds complete end-to-end responsibility for ensuring the successful execution of all US customer orders, encompassing manufacturing operations, stringent quality control, and efficient dispatch/logistics.

The Business Head will drive operational excellence, ensure customer satisfaction, manage P&L for the unit, and contribute to the strategic growth of our structural steel business in the United States. Key Responsibilities: Strategic Leadership & Planning:Develop and implement the operational strategy for the structural steel business focused on the US market, aligning with overall company objectives.

Identify opportunities for process improvement, cost optimization, and capacity enhancement. Monitor market trends, competitor activities, and US regulatory/compliance requirements related to structural steel. Sales Operations & Business Development:To prepare and achieve annual sales targets and budgetsTo map the market and identify potential customers, geographies, and product applications.

Coordinating with the US Sales team to get orders on a monthly and yearly basis. Manufacturing Operations Management:Oversee all aspects of structural steel manufacturing, including fabrication, welding, surface treatment, and assembly, ensuring processes meet US customer specifications and timelines. Manage production planning, scheduling, and resource allocation to optimize throughput and efficiency.

Ensure adherence to production targets while maintaining the highest safety standards. Implement and manage lean manufacturing principles and continuous improvement initiatives. Quality Assurance & Control:Establish, maintain, and enforce rigorous quality management systems (QMS) compliant with relevant international and US standards (e.g., AISC, ASTM, ISO).

Oversee all quality control inspections, testing procedures (NDT, DT), and documentation throughout the manufacturing process. Address any quality issues promptly and implement effective corrective and preventive actions (CAPA). Ensure final products consistently meet or exceed US customer quality expectations and contractual requirements.

Supply Chain & Logistics Management:Coordinating with the supply chain team in the US to ensure efficient and timely processing of all orders. Oversee the procurement of raw materials and consumables, ensuring quality and cost-effectiveness. Manage inventory levels to support production schedules efficiently.

Direct and manage the entire dispatch process, including final inspection, packing, loading, shipping documentation, and coordination with logistics providers for timely and safe delivery to US customers. Ensure compliance with all US import regulations and customs procedures. Financial Management & P&L Responsibility:Develop and manage the annual budget and forecasts for the business unit.

Monitor key performance indicators (KPIs) related to production, quality, cost, and delivery. Analyze financial performance, identify variances, and implement corrective actions to ensure profitability targets are met. Drive cost-saving initiatives across the operation.

Customer Focus (US Market):Act as a key point of contact for major US customer accounts regarding operational performance, quality, and delivery. Ensure operational capabilities align with US customer needs and contractual agreements. Collaborate with Sales/Business Development teams to support technical aspects of bids and proposals for US projects.

Handle and resolve any significant customer complaints or escalations related to operations or quality. Team Leadership & Development:Lead, mentor, and develop the manufacturing, quality, and logistics teams. Foster a culture of safety, quality, accountability, collaboration, and continuous improvement.

Set performance objectives and conduct performance reviews. Compliance & Safety:Ensure all operations comply with local, national, and relevant international/US environmental, health, and safety (EHS) regulations. Required Qualifications & Experience: Education: Bachelor's degree in Engineering (Mechanical, Civil, Industrial, Metallurgical preferred) or a related field.

Experience: Minimum 25 years of progressive experience in heavy manufacturing operations, with significant experience in the steel fabrication or structural steel industry. Minimum 7 years in a senior leadership role with P&L responsibility. Demonstrable experience managing end-to-end operations (Manufacturing, Quality, Supply Chain/Logistics) for an export-oriented business, specifically serving the US market.

Proven track record of successfully managing complex manufacturing processes and delivering projects on time and within budget. Skills & Knowledge:In-depth knowledge of structural steel fabrication processes, techniques, and equipment. Strong understanding of quality management systems (ISO 9001) and relevant US structural steel codes and standards (AISC, ASTM, AWS).

Experience with international logistics, shipping, and US customs procedures. Excellent leadership, communication, interpersonal, and negotiation skills. Strong financial acumen and experience managing budgets and P&L.Proficiency in ERP systems and standard business software.

Strategic thinking and problem-solving abilities. Fluent in English (written and verbal). Desired Qualifications:Master's Degree in Engineering or Business Administration (MBA).

Experience working directly with US-based construction companies or steel erectors. Certification related to quality management (e.g., Six Sigma Black Belt) or specific industry standards (e.g., AWS Certified Welding Inspector - CWI). Experience implementing Lean Manufacturing or other continuous improvement methodologies.

To apply, email your CV to ******* with Business Head - Structural Steel (US Market Operations) in the Subject Line.