JC Home Delivery Lead A
2 days ago
Posted Date:
24 May 2025
Function/Business Area:
Sales and Distribution
Location:
Mumbai Bhiwandi Bhiwandi
- Responsible for Jio Home Delivery (JHD) in JC Operation
- Manage and supervise various outbound channels to ensure high service levels for JHD customers
- Recruit, train & deploy outbound direct sales agents in JC area as per the given target
- Monitor refresher training on JHD process and product knowledge to agents
- Drive Lead Acceptance & Lead Delivery on day to day basis
- Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products
- JC territory planning to ensure 100 PERCENT manning coverage
- Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery
- Propose improvements to ensure augmented customer experience
- Monitor and gather competition/industry plan, initiatives, policies and best practices
Graduate in any discipline / (MBA or equivalent preferred)
Experience Requirement:Graduate: 4-8 Years / MBA: Min. 2-6 years
Skills & Competencies:- Knowledge of managing, supervising direct sales teams of min 8-10 people
- Knowledge of product and market
- Knowledge of Direct Sales Practices
- Team Recruitment Skills
- Target orientation
- Customer focus
Please update your profile and upload resume to apply.
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