Floor Manager

2 weeks ago

IndiraNagar, Karnataka, India Binge Consulting Full time ₹ 4,20,000 per year

About Us:

We are a vibrant, community-driven music and event space located in the heart of Indiranagar. Our venue hosts live music, open mics, art showcases, workshops, private events, and much more. We're passionate about creating a safe, inclusive, and electric atmosphere for both artists and audiences alike.

Position Overview:

We're looking for a reliable and energetic Floor Supervisor Manager to oversee the smooth day-to-day and night-to-night operations of our event space. You will be the go-to person on the floor, ensuring our team delivers excellent guest experiences while keeping operations running like clockwork.

Key Responsibilities:

  • Venue Operations Management:
  • Supervise all on-ground activities during events, including setup, breakdown, and crowd management.
  • Coordinate with sound engineers, lighting crew, security, housekeeping, bar/kitchen staff, and artists to ensure event flow.
  • Monitor and maintain cleanliness, safety, and ambiance of the venue throughout the night.
  • Team Coordination:
  • Supervise floor staff and assign duties based on event requirements.
  • Ensure all staff are briefed before events and debriefed after.
  • Handle minor conflicts among staff or guests professionally.
  • Guest Experience:
  • Act as the face of the venue on the floor—welcoming guests, handling queries, and resolving complaints swiftly.
  • Ensure VIPs, artists, and collaborators receive proper hospitality.
  • Maintain a welcoming and inclusive environment for diverse audiences.
  • Safety & Compliance:
  • Monitor crowd behavior and collaborate with security to handle issues such as over-crowding, safety breaches, or emergencies.
  • Ensure fire exits, security protocols, and alcohol service policies are always adhered to.
  • Report incidents and keep logs as required.
  • Coordination & Reporting:
  • Work closely with event managers and booking coordinators to understand show requirements.
  • Maintain daily shift reports and inventory logs related to the floor.
  • Flag operational or maintenance issues to the appropriate department.

Requirements:

  • 2–4 years of experience in hospitality/event space supervision or floor management.
  • Strong leadership and communication skills.
  • Ability to multitask in high-pressure, fast-paced environments.
  • Passion for music, nightlife, and community-based events is a big plus.
  • Comfortable working evening and late-night shifts.
  • Basic understanding of sound/lights/event setups preferred (training can be provided).
  • Familiarity with crowd control, safety protocols, and POS systems is advantageous.

Compensation & Perks:

  • Competitive salary (based on experience)
  • Performance bonuses for smooth event execution
  • Access to exclusive events and gigs
  • Opportunities to grow within a creative, music-centric team
  • Staff discounts at bar/restaurant partners

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Work Location: In person

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