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1 day ago
- Ensure BR standard operating processes are followed and maintained.
- Keep continuous track of the performance of existing outlets of Baskin Robbins in assigned cluster.
- Regularly meet with franchisees in the territory / area to discuss and resolve issues related to parlor management and
- Monitor the moves of close competitors, following up & generating report for the territory
- Train crew members on BR standards of service and guidelines and regular monitor whether being followed
- Motivate and support crew member to encourage retention of the manpower
- Enable and facilitate growth and development of the crew member
- Execution of Local Store Marketing Activities Find ways and means of enhancing parlor sales and look at additional avenues of income generation for the company.
- Be a co-ordination point / mediator between the franchisee and the distributor.
- Generate / source reports / MIS from Distributor and Franchisees end.
- Be a co-ordination point between the Franchisee and the company.
- Manage customer complaints product inputs and resolve them with approval of Regional Manager
- Manage relationships with the distributor
- Check and supervise the functioning of the POS of the parlors
Conduct weekly ROR audits in the BR parlors to ensure maintenance of: ,
Statutory compliances
- Integrity of BR Brand standards
- Retail Food Safety Standards
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