BPO Customer Service Executive

2 weeks ago


Mulund West, Maharashtra, India Patel Family Office Full time ₹ 25,000 - ₹ 35,000 per year

Roles and Responsibilities:

  1. Responding to customer inquiries and resolving issues in a timely and professional manner.

  2. Handling escalated customer complaints and finding effective solutions.

  3. Providing product information and assistance to customers.

  4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.

  5. Collaborating with other departments to ensure seamless communication and service delivery.

  6. Maintaining accurate customer records and documentation.

  7. Assisting with training and mentoring new customer service representatives.

  8. Participating in team meetings and contributing ideas to improve customer service processes.

Qualifications:

  • Bachelor's degree in Business Administration or related field.

  • At least 1 year of experience in a customer service role.

  • Excellent communication skills, both verbal and written.

  • Strong problem-solving abilities and attention to detail.

  • Ability to work well under pressure and meet deadlines.

  • Proficiency in Microsoft Office applications.

  • Customer-focused mindset and a passion for delivering exceptional service.

*** only male candidates***

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Application Question(s):

  • 1.Do you have experience working as a domestic customer service executive in a BPO

2.Do you have experience working as a customer service executive in an international (global) BPO.

3.Are you comfortable working a night shift from 6:00 PM to 3:00 AM

4.Only male candidates are eligible to apply for this position

Education:

  • Bachelor's (Required)

Experience:

  • 5Yrs: 1 year (Required)

Work Location: In person



  • Mulund West, Maharashtra, India hindustan Recruitment Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    Job Title: Executive - Customer Service (Night Shift)Location: Mulund West, MumbaiJob Type: Full-timeShift: Night Shift (US Time Zone)Positions: 30Salary: ₹28,000 per month (₹4,00,000 per annum)Experience: Fresher or Experienced (BPO background preferred)Process: US Customer ServiceJob Summary:We are looking for Customer Service Executives to join our...


  • Mulund West, Maharashtra, India Vedic Vaani Full time ₹ 7,20,000 - ₹ 14,40,000 per year

    Job Description:As a Back Office Employee, you will be a crucial part of our operations, supporting customer service, data management, and internal coordination. You will play a key role in ensuring our e-commerce processes run smoothly while providing exceptional service to our customers. This role requires a strong communicator with excellent Excel...


  • Mulund East, Maharashtra, India Ergode IT Services Pvt. ltd. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Roles and Responsibilities:Responding to customer inquiries and resolving issues in a timely and professional manner. Handling escalated customer complaints and finding effective solutions. Providing product information and assistance to customers. Monitoring customer feedback and suggesting improvements to enhance the customer experience. Collaborating...


  • Mulund West, Maharashtra, India HOT DELIVERY BAGS Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    Job Summary:We are looking for a smart and motivated person to handle sales and customer support. The role includes managing leads, following up with customers, and ensuring smooth order processing.Key Responsibilities:Convert leads into confirmed sales.Handle calls and enquiries from customers.Use IndiaMart Portal to manage and grow leads.Record all...

  • Sales Executive

    7 days ago


    Mulund West, Maharashtra, India Indigo Prints Smart Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About the Role:We are looking for a talented and competitive Inside Sales Executive that thrives in a quick sales cycle environment. He / She should be result-oriented, Target Achiever, Go Getter, must be experienced in Meeting the target and exceeding the revenue target. New Client acquisition and expansion of business to generate revenue for the...

  • Growth Executive

    2 weeks ago


    Mulund West, Maharashtra, India host2unlimited Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    About Host 2 UnlimitedWe are a Digital Partner of Educational Institutes like International Schools, Colleges, Campus, University, etc Our Major Activities include Digital Marketing Activities, Content Marketing, Branding, Public Relations, Influencer Engagements & PR, Search Engine Optimization (SEO), Admission Marketing, Reputation Management, Powerful...


  • Mulund West, Maharashtra, India Mandar Clearance and forwarders pvt. ltd. Full time

    1) Export Documentation Executive (For Export Clearance Activity):-Minimum Experience: 02-05 years in the Customs Broker IndustryMinimum Education Requirement: B.Com from a Government-recognised UniversityJob Description: Should Possess Sound Knowledge in Export Documentation of Customs Clearance, Checklist Preparation, E-Sanchit, Transporter Co-ordination,...

  • HR Executive

    1 week ago


    Mulund West, Maharashtra, India Indigo Prints Smart Pvt Ltd Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    Job Brief:The HR Executive will be responsible for managing core human resource functions including recruitment, onboarding, attendance, payroll coordination, employee engagement, and compliance activities. The role requires a people-oriented professional who can handle HR operations effectively while maintaining confidentiality and supporting organizational...

  • Telesales Executive

    2 weeks ago


    Mulund West, Maharashtra, India Sandip University Full time ₹ 1,20,000 - ₹ 1,60,000 per year

    Job Title: Call Center Executive – Education Sector (Lead Generation & Admissions)Location: MulundDepartment: Call Center/ TelesalesReports To: Team LeaderEmployment Type: Full-timeJob Summary:We are seeking an enthusiastic and target-driven Call Center Executive to join our admissions team. The ideal candidate will be responsible for reaching out to...


  • Mulund West, Maharashtra, India Bhoomi Analyzers Full time

    Job Description: Lead Generation Qualification: Any Engineering graduate,Experience: Fresher – 2 YearsNo of opening: 2Location: MulundRoles & Responsibilities:Prospecting and Research: Identifying potential customers and new business opportunities through online searches, social media, referrals, and other outbound and inbound methods.Lead Qualification:...