Deputy Area Customer Care Manager

Responsibilities & Key DeliverablesDealer Manpower availability, training plan for dealership, %age trained, %age certifiedAdherance to M&M CI normsEnsure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/1000, escalations, customer engagement programs etc - Speed & quality of concern closure ( Escalated concerns/...

Company DescriptionMahindra & Mahindra Financial Services Limited (Mahindra Finance) is one of India's leading non-banking finance companies, part of the Mahindra Group. With a focus on the rural and semi-urban sector, the company serves over 10 million customers with an AUM exceeding USD 11 Billion. Mahindra Finance is recognized as the only Non-Banking...

Company DescriptionEden Realty Ventures Private Limited is a prominent real estate company headquartered in Kolkata, India, located at Metropolitan Building 7 JL Nehru Road. Eden Realty Ventures is committed to delivering high-quality residential and commercial real estate solutions, renowned for their attention to detail and cutting-edge infrastructure. The...

Company DescriptionManipalCigna Health Insurance Company Limited is a joint venture between the Manipal Group and Cigna Corporation. The Manipal Group is a leader in healthcare delivery and higher education in India, while Cigna Corporation is a global health services company with a presence in over 30 countries. ManipalCigna offers comprehensive health...

Job Location: KolkataDesignation: Deputy Manager.Mode: Hybrid (3 WFO, 2 WFH). Sat-Sun fixed offKey responsibilities:Single point of contact for driving CI and Quality Support for the assigned account.Connect and collaborate with Client independently on a regular basis to understand the VOC and early warning signal on escalationsLead and guide a team of...

Position : Deputy Project ManagerJob description-.Assurance of quality and safety in site.Draft and submit budget based on scope of work and resource requirements.Leading the quality team in preparing MIS Report & field quality plan, conducting quality audits & implementing stringent quality system.Select and manage subcontractor and supplier...

Company DescriptionSMIFS Limited, established in 1993, is promoted by Mr. Rahul Kayan under the guidance of Mr. Ajay Kayan and Mr. Utsav Parekh. SMIFS offers a comprehensive range of financial services, including brokerage in equity, commodity, and currency, portfolio management services, research and advisory, investment banking, depository and repository...

Job Description:Job DescriptionPosition: Deputy General Manager – Sales (Jharkhand and bihar)Division: PaintJob Location: KolkataExperience: Minimum 18 to 20 yrs of experience in channel sales, dealer network in Paint industry in the assigned state. Must be very strong in data analytics/MIS and plan work as per proper insights. Qualification:...

Position: Deputy General Manager Sales (West Bengal)Division: PaintSalary-Depending on current CTC and market std.Job Location: KolkataExperience: Minimum 18 to 20 yrs of experience in channel sales, dealer network in Paint industry in the assigned state. Must be very strong in data analytics/MIS and plan work as per proper insights.Qualification:...

Job descriptionCompany Name: Black Swan Business Setup ServicesJob Title: Sr. Customer Care Executive/ Lead Prequalification Executive (Cold Calling)Location: New Town, KolkataDepartment: Business Development / Sales Support/Lead Generation Executive/Customer Care ExecutiveReports To: Sales ManagerInternational BPO Exp preferred.Job Summary:We are seeking a...