Junior Executive

22 hours ago

Mathura, Uttar Pradesh, India Torrent Gas Full time ₹ 3,00,000 - ₹ 4,50,000 per year
  • Provide first contact resolution to the customers visiting at the Customer Service Centre.
  • Log all customer interactions in SAP with correct tagging and ensuring that they are routed to the concerned department within the organization.
  • Maintain follow up of pending customer issues and escalate pending customer concerns.
  • Coordination with teams who handles various other modes of Customers contact such as Call Center, E-mail desk etc. for timely resolution of customer issue and to provide feedback.
  • Highlights recurring issues/concerns faced by customers for process improvement.
  • Facilitate billing and collection efforts of the location
  • Manage the foot fall efficiently to maintain wait time within limit finalized by management.
  • Ensure Branding of the Customer Service Center premises.
  • Maintain documents and MIS of customers.
  • Generate and maintain MIS regarding customer interactions.

  • Sr. HR Executive

    1 week ago

    Mathura, Uttar Pradesh, India AIR FLOW PVT. Full time ₹ 36,00,000 - ₹ 42,00,000 per year

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  • Field Sales Executive

    5 days ago

    Mathura, Uttar Pradesh, India Anuradha Textiles Full time ₹ 2,40,000 - ₹ 3,00,000 per year

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    3 days ago

    Mathura, Uttar Pradesh, India Shir mohan singh sikasha sansthan Full time ₹ 80,000 - ₹ 12,00,000 per year

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    1 week ago

    Mathura, India Anuradha Textiles Full time

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    6 days ago

    Mathura, UP, IN AIR FLOW PVT.LTD. Full time

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    3 weeks ago

    Mathura, UP, IN Shir mohan singh sikasha sansthan Full time

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    4 weeks ago

    Mathura, UP, IN BRAJESHWARI MOTORS PVT LTD Full time

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    4 weeks ago

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