Program/Project Management

3 days ago

Bengaluru, Karnataka, India griddable Full time US$ 80,000 - US$ 1,20,000 per year

Description
*Objectives of this role*

  • Strategize, implement, and maintain program initiatives that adhere to organizational objectives
  • Develop program assessment protocols for evaluation and improvement
  • Maintain organizational standards of satisfaction, quality, and performance
  • Oversee multiple projects, ensuring program goals are reached
  • Structured problem-solving skills with a practical sense of what works in the given context.

Responsibilities
*Operational Program Management*

  • Will be a part of Site Program Management team which is a part of the CEO's office
  • Person will report into India Operations & Strategy team lead, overall folding to India Operations head
  • Must have people/stakeholder management and an understanding of Employee Forums, R&R , formulating policies etc
  • Work closely with project sponsor, cross-functional teams, and assigned project teams to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives

*Stakeholder & Cross-functional Collaboration*

  • Quickly develop and maintain relationships within the organization and/or with external partners.
  • Support leadership in operational decision-making through data-driven insights and reporting.
  • Excellent communication skills with ability to communicate across all organizational levels
  • Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
  • Ability to think top-down yet stay connected to details.
  • Work collaboratively and operate at all levels with global, cross-functional teams.

*Vendor & Budget Management*

  • Manage relationships with third-party vendors and service providers, ensuring service quality and contractual compliance.
  • Develop and monitor operational budgets, ensuring cost efficiency while maintaining service standards.

*Strategic Initiatives*

  • Drive multiple site wide employee engagement and cross functional operational projects
  • Lead or support site wide compliance, communications, employee success, infrastructure projects in collaboration with respective teams
  • Manage program and project teams for optimal return on investment

Required Skills And Qualifications

  • 5 to 7 years of experience
  • Exceptional skills in leadership, time management, facilitation, and organization
  • Understanding of HR Process and policy formulation
  • Must be a Team Player
  • Strong organizational and project management skills.
  • Excellent communication and stakeholder management abilities.
  • Data-driven decision-making with proficiency in operational analytics tools.
  • Ability to manage multiple priorities under tight deadlines.

Preferred Skills And Qualifications

  • Bachelor's degree (or equivalent)
  • MBA in HR or equivalent
  • Fluency with Program Management tools (Trello, asana, JIRA etc)
  • Familiarity with with Google Workspaces

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