Program/Project Management
2 days ago
Description
*Objectives of this role*
- Strategize, implement, and maintain program initiatives that adhere to organizational objectives
- Develop program assessment protocols for evaluation and improvement
- Maintain organizational standards of satisfaction, quality, and performance
- Oversee multiple projects, ensuring program goals are reached
- Structured problem-solving skills with a practical sense of what works in the given context.
Responsibilities
*Operational Program Management*
- Will be a part of Site Program Management team which is a part of the CEO's office
- Person will report into India Operations & Strategy team lead, overall folding to India Operations head
- Must have people/stakeholder management and an understanding of Employee Forums, R&R , formulating policies etc
- Work closely with project sponsor, cross-functional teams, and assigned project teams to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
*Stakeholder & Cross-functional Collaboration*
- Quickly develop and maintain relationships within the organization and/or with external partners.
- Support leadership in operational decision-making through data-driven insights and reporting.
- Excellent communication skills with ability to communicate across all organizational levels
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
- Ability to think top-down yet stay connected to details.
- Work collaboratively and operate at all levels with global, cross-functional teams.
*Vendor & Budget Management*
- Manage relationships with third-party vendors and service providers, ensuring service quality and contractual compliance.
- Develop and monitor operational budgets, ensuring cost efficiency while maintaining service standards.
*Strategic Initiatives*
- Drive multiple site wide employee engagement and cross functional operational projects
- Lead or support site wide compliance, communications, employee success, infrastructure projects in collaboration with respective teams
- Manage program and project teams for optimal return on investment
Required Skills And Qualifications
- 5 to 7 years of experience
- Exceptional skills in leadership, time management, facilitation, and organization
- Understanding of HR Process and policy formulation
- Must be a Team Player
- Strong organizational and project management skills.
- Excellent communication and stakeholder management abilities.
- Data-driven decision-making with proficiency in operational analytics tools.
- Ability to manage multiple priorities under tight deadlines.
Preferred Skills And Qualifications
- Bachelor's degree (or equivalent)
- MBA in HR or equivalent
- Fluency with Program Management tools (Trello, asana, JIRA etc)
- Familiarity with with Google Workspaces
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