
Help Desk Executive
1 week ago
Role & responsibilities
1. Providing Voice support to External customers. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
2. Provide remote support IOS devices
3. Resolve customer queries within SLA & achieve customer delight.
4. Maintain and update the inventory as and when required.
5. Co-ordinating with logistics partners for delivery and replacements.
6. Maintain and update calls in service desk software
7. Maintain and manage MDM suite
8. Time bound escalation for incidents which require OEM / L2 support
9. Communication and Coordination with all stake holders viz. iPAD Vendors, iPAD users, MDM Support Vendor, IT and Digital marketing Employees
Preferred candidate profile
Fresher Can also apply
Good experience in Advance Excel
If any one is interested please share your resume
-
IT Help Desk
2 weeks ago
Mumbai, India Cms IT Services Pvt Ltd Full time**IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...
-
Help Desk Technician
1 week ago
Mumbai, Maharashtra, India Insight Global Full time ₹ 5,00,000 - ₹ 10,00,000 per yearDuration: 12-month contract with potential extensions Location: Onsite 5 days/week in Mumbai, India (Monday-Friday) Hours: IST (Indian Standard Time) Day to Day:Insight Global's client is looking for a Level 1-2 Help Desk to join their IT Help Desk team within the printing services industry. You will be responsible for handling the general Level 1-2 help...
-
Help Desk Executive
6 days ago
Mumbai, India Whistling Woods International Full timeWhistling Woods International (WWI) is India’s premier Film, Communication & Creative Arts Institute. Since its inception in 2006, WWI has successfully delivered world-class education in all creative and technical aspects of filmmaking. Located inside Mumbai’s Film City Complex, students receive hands-on instruction in the discipline they want to...
-
Help Desk Executive
1 week ago
Mumbai, India Makoto HR Solutions Full timeJob Openings Job Location: Powai Salary upto 33,000 in hand (Hike will be given based on experience and current CTC) Applicant should be a graduate with good Communication Skills and should have relevant experience in handling help desk operations **Salary**: ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental...
-
IT Help Desk Technician
2 weeks ago
Mumbai, India Isapi Infotech Full timeWe are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...
-
IT Help-desk Executive
1 week ago
Mumbai, India Sagar Enterprises Full timeAny graduate female with knlowlage of heldesk experince in hardware/ software industry. Location : vikhroli, Mumbai Exp: 1 years as helpdesk will prefered **Essential Job Functions** 1.Incident Management 2.Team Management 3.Communication skills 4.Provide Remote Support - L1 Calls 5.Escalate the Issues 6.Report Management 7.Training Staff /...
-
IT Help Desk Support
6 days ago
Mumbai, India Three Ess Computer Services (I) Pvt. Ltd. Full timeEngineers need to make the best use of help desk software to be always be informed about the status of user requests. A help desk software consists of three main components: Ticket Management, Automation Suite, and Reporting and Optimization. **Responsibilities**: Included in the Service Desk Engineers tasks are installing, upgrading, supporting, and...
-
Frro & Travel Desk Executive
6 days ago
Mumbai, Maharashtra, India Talent search desk Full timeWe have urgent job opening for "FRRO and Travel Desk Executive" for our leading client in leading education industry. The job details are as below Position : FRRO and Travel Desk Executive Job Location : BKC, Mumbai Education : Any Graduation Having good knowledge of FRRO process. Good Communication skills Having experience in any education/ EdTech...
-
Help Desk Specialist
2 weeks ago
Thane, Mumbai, Pune, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000Help Desk SpecialistWe are seeking an experienced Help Desk Specialist to provide technical assistance and resolve issues for customers or internal users.Key Responsibilities:Troubleshoot hardware, software, and network problems via various channels.Diagnose issues using a strong understanding of IT systems and applications.Provide effective solutions and...
-
Help Desk Professional
7 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000Job Opening: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team in a dynamic environment.About the RoleThe successful candidate will be responsible for delivering top-notch service to clients through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and accurate assistance via phone or other...