Senior Manager

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees.
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees.
3. Dynamic, Inclusive and Diverse team culture 
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose 

The role is responsible for driving and managing Falcon and TRAID decision engines and oversee system audits, integrations of new data or information and contribute towards simplification of the credit and fraud risk strategies and their seamless execution.

Role Accountability 

1. Manage post-acquisition (TRAID) and fraud decision engine (Falcon): 
   • Analyze the problem statement and requirement and assist in formulation of business requirement for technical development and system implementation.
   • Drive seamless and flawless system implementation or coding of the business rules and policies in these decision engines.
   • Manage Weekly/Bi-Weekly/Monthly policy/strategy change requirements/releases - through rigorous testing and validations; providing post implementation support in terms of identification and fixing of issues (if any); assessment of any impact due to system failures, breakdown, etc.
2. Support key business initiatives/projects - integration of new data or information.
3. Managing upgrades of these systems
4. Responsible for undertaking regular audits of systems & creating adequate checks to ensure proper implementation of risk policies and processes while supporting and overseeing system audits.

Measures of Success 

1. Timely and accurate implementation of business policies & rules in these decision engines
2. Fulfilling data requests within given SLA
3. Process Adherence as per MOU
4. Project Management through effective prioritization and multi-tasking

Technical Skills / Experience / Certifications

1. Basic understanding of IT systems and risk decision engines and their interactions
2. Hands on experience on decision engines - TRAID, Falcon
3. Strong Coding skills; Knowledge of SAS/SQL/Python a strong plus
4. Basic Understanding of card Policies and processes

Competencies critical to the role

1. Collaboration
2. Project Management with Problem solving mindset.
3. Coding and Analytical ability

Qualification 

Bachelors/ Master's degree (preferably in quantitative field or in Information technology, Computer Applications)

Preferred Industry

FSI