Front Desk Executive

11 hours ago

Mohali, Punjab, India Healthy Jeena Sikho Full time ₹ 18,00,000 - ₹ 30,00,000 per year

About Us:

Healthy Jeena Sikho is a leading healthcare brand offering rental and sales solutions for medical equipment and home healthcare services. We are now expanding into physiotherapy and wellness services — providing personalized care through our new clinics.

We are looking for a dynamic, pleasant, and people-friendly professional who can be the face of our new clinic setup — someone who loves interacting with people, guiding them, and creating a welcoming environment.

Role Overview:

The Front Desk Executive & Patient Counselor will manage daily clinic operations, greet visitors, and counsel them about services. The role requires a confident communicator who can handle customer interactions, organize small marketing events, and ensure an excellent customer experience.

Key Responsibilities:

  • Welcome and assist walk-in clients and patients with warmth and professionalism.
  • Understand customer needs and explain physiotherapy and other wellness services.
  • Act as a counselor to guide customers toward the most suitable treatment/service.
  • Coordinate appointments between patients and physiotherapists/doctors.
  • Maintain visitor data, appointments, and feedback records.
  • Host and support marketing and wellness events to promote the clinic.
  • Handle inquiries through phone, WhatsApp, and walk-ins efficiently.
  • Ensure a clean, organized, and positive environment on the clinic floor.
  • Follow up with customers to build lasting relationships and encourage referrals.

Desired Candidate Profile:

  • Age: 28 – 45 years preferred.
  • Education: Graduate (any stream). Background in healthcare, hospitality, or counseling preferred.
  • Experience: 2–6 years in front office, patient care, or customer service roles.
  • Skills & Qualities:
  • Excellent communication in English & Hindi.
  • Warm, empathetic, and confident personality.
  • Basic computer knowledge (MS Office, WhatsApp, CRM).
  • Presentable and proactive.
  • Ability to engage in small public interactions or event hosting.

Compensation:

  • Salary: ₹18,000 – ₹25,000 per month (depending on experience).
  • Incentives for conversions and event participation.

Why Join Us:

  • Opportunity to be part of a growing healthcare brand.
  • Friendly and positive work environment.
  • Chance to interact with customers and contribute to their wellness journey.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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