F&A Manager-Bangalore

LTIMindtree hiring Finance And Accounts operation Manager(P2P R2R O2C FPA) practices .

Exp-17 to 20 yrs.

Notice period- Immediate to 15 days only

Location- Bangalore(Hebbal location)

Shift- Flexible to work in night shift

All 5 days across a 24*7 working model, from office.

Mandatory skills: Finance And Accounts Lead (10 to 12 years experience in managing the team)

if interested Share me these details along with CV-

Total Experience in Finance And Accounts-

Relevant managing the team and how many employees-

Current CTC-

Expected CTC-

Holding offers if any-

Current Location-

Preferred Location-

Notice period-

Current Company-

Skills-

Date of Birth-

PAN No-

Passport size photo--

Availability for interview

Are you okay for night shift

Are you okay from work from office--

Job description-

Experience: 17+ Years of experience out of which at least 10 Years of Leadership Experience They should have a proven track record of successfully leading teams and operations at least 100 associates in an offshoring organization in the BPM/KPO sector with global exposure to F&A (P2P R2R O2C FPA) practices for international clients in the USA UK and Australia Excellent leadership team management and customer relationship management skills are essential along with commercial awareness and project management abilities

Min Qualification: Graduate degree in Commerce, Accounting, Business Operations or related fields.

Role Summary

As the Operations Manager of the Finance Accounting Operations you will play a critical role in leading a part the operations service delivery and driving operational excellence You will be responsible for overseeing the client operation and ensuring exceptional service delivery to our international client. With a focus on strategic planning customer satisfaction and continuous improvement you will lead a talented team and shape the future of our organization

What you will be doing

1 Ongoing Service Delivery and Process Management

Ensure adherence to agreed SLAs and deliverables consistently meeting or exceeding performance expectations

Identify best in class processes based on internal and external benchmarks and implement them

Motivate and manage teams to work collaboratively and achieve business and individual goals

Manage operations delivery meeting operational metrics such as TAT quality and process improvement

Demonstrate expertise in managing work streams that involve finance and accounting ERP Applications such as Navisoft SAP Oracle QuickBooks Xero MYOB Tally CCH etc

2 Customer Focus and Relationship Management

Maintain and cultivate cordial relationships with customers to ensure satisfaction retention and business growth

Ensure adherence to quality and service norms continuously striving to exceed customer expectations

Drive initiatives to achieve customer satisfaction and enhance the overall customer experience

Utilize strong problemsolving and technical skills to make confident decisions that result in effective solutions and customer satisfaction

Engage with global customers and handle escalations in a timely manner ensuring customer retention and satisfaction

3 Team Management and Leadership

Manage diverse teams effectively providing guidance support and mentorship

Foster a positive and collaborative work environment that encourages employee growth and development

4 Strategic Planning and Leadership

Provide strategic insight and guidance to the leadership team to support decisionmaking and drive business growth opportunities

Streamline business processes and define continuous improvement initiatives to enhance operational efficiency

5 Automation Transformation and Innovation

Lead and deliver transformation projects including automation initiatives using industry tools and Robotic Process Automation RPA

Demonstrate a track record of driving innovation and leveraging automation technologies to improve operational efficiency and reduce costs

What You Need for this Position

Proven track record of successful operations management in an offshoring organization in the KPO BPM industry managing a team size of atleast 100 associates

Extensive experience in leading the Service Delivery Functions for an FA P2P R2R O2C FPA practices for international clients specifically in the USA UK and Australia markets

Knowledge in finance and accounting ERPApplications such as Navisoft SAP Concur, SAP S/4 Hana, etc

Experience in delivering transformation projects and leveraging automation

Outstanding customer relationship management skills and the ability to handle customer escalations effectively

Solid understanding of commercial aspects and project management principles