SPM - Travel Desk - Mumbai

2 weeks ago

Navi Mumbai, Maharashtra, India eClerx Full time ₹ 5,00,000 - ₹ 12,00,000 per year

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The candidate must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.

Key Responsibilities:

Team Leadership & Travel Coordination

  • Lead and manage a team handling travel bookings (flights, hotels, transportation, visa formalities).
  • Ensure adherence to company travel policies and customer service standards.
  • Organize end-to-end travel logistics for staff, executives, and guests across all modalities (air, rail, car, hotel, visa, forex).
  • Handle urgent or last-minute travel changes and emergencies with efficiency and composure.

Vendor & Stakeholder Management

  • Negotiate favourable rates and terms with travel and accommodation vendors to optimize cost efficiency.
  • Maintain strong relationships with travel agencies, hotel partners, and external service providers.
  • Manage vendor contracts and service-level agreements.

Budget & Cost Management

  • Monitor and control travel-related expenses to support cost-saving targets.
  • Review and approve travel expense reports and vendor bills with proper documentation and approvals.

Documentation & Reporting

  • Maintain accurate and up-to-date travel records, invoices, credit notes, and reports for Finance, HR, and Management.
  • Analyze travel data to identify trends and recommend improvements in travel efficiency and effectiveness.

Customer Service & Communication

  • Act as the primary point of contact for travel-related queries and issues.
  • Ensure travellers receive detailed itineraries and relevant travel information in a timely manner.

Required Skills:

  • Minimum 7-8 years of experience in corporate travel operations.
  • Strong leadership and team management skills.
  • Excellent negotiation and vendor management capabilities.
  • Proficient in travel booking systems and MIS tools.
  • Exceptional communication and problem-solving skills.
  • Ability to work under pressure and manage multiple priorities.

  • Front Desk And Administration Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India SK Outsourcing Mumbai Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    The candidate has to have professional approach and should be able to handle the front desk and administration activities independently. Good communication skills is a MUST .Travel desk also being an important part of this job profile Required Candidate profileCandidate should be smart, proactive and Good communication skills is a MUST as they need to speak...

  • Travel Desk Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Writer Corporation Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Roles and ResponsibilitiesManage travel bookings, cancellations, and amendments for clients.Coordinate with airlines, hotels, and other travel partners to resolve issues.Handle visa processing and documentation for international travelers.Provide exceptional customer service to ensure client satisfaction.Maintain accurate records of all transactions and...

  • Travel Desk Executive

    3 hours ago

    Mumbai, Maharashtra, India Rossari Biotech Limited Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    Job Description Travel Desk ExecutivePosition Overview:We are seeking a professional, well-organised, and customer-oriented Female Travel Desk Executive to manage and coordinate all travel-related activities of the organisation. The role involves handling domestic and international bookings, managing travel vendors, assisting employees with travel...

  • Travel Consultant

    4 days ago

    Mumbai, Maharashtra, India ATS Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionATS Travel is a leading Travel Management Company, offering comprehensive travel solutions for both corporate and individual travelers for over 40 years. Founded in 1977 and one of the first IATA accredited companies in the United Arab Emirates, ATS provides seamless corporate travel solutions, conference and incentive travel, educational...

  • Sr. Design Engineer II Ghatkopar, Mumbai II Exp. Must in SPM Industry

    1 week ago

    Mumbai, Maharashtra, India Prashant Enterprises Pune Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Urgent Hiring For Sr. Design EngineerExp – 4 to 12 yrs in 3D Design in Solid Works in Machine Manufacturing1) Candidate should have experience in 3D modelling,2) Well versed in Solid Works4) Good in product detailing.3) Exp. Must in SPM Industry Required Candidate profileLocation – Ghatkopar West, Mumbai, Pvt ltd Manufacturing CompanyCompany Profile –...

  • Spm Design Engineer

    3 hours ago

    Navi Mumbai, Maharashtra, India Arbes Tools Pvt. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position DescriptionWe are looking for a skilled and innovative Sr. Design Engineer SPM with experience in developing special-purpose machinery & lead the mechanical design and development of custom automation systems for pharmaceutical applications. The ideal candidate will have a strong background in mechanical design, a deep understanding of manufacturing...

  • Marine Travel consultant

    2 days ago

    Mumbai, Maharashtra, India BCD Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel Agent (Onsite)Full time, Mumbai, IndiaAs a Marine Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...

  • Front Desk Officer

    4 days ago

    Mumbai, Maharashtra, India Resource Mapping Consultancy Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Title: Front Desk ExecutiveLocation: East Govandi, MumbaiBudget: Max 30,000 KExperience: Minimum 1 yearQualification: GraduateRequirements:Must have experience in air ticket, train ticket, and hotel bookingsExcellent communication and customer handling skillsFemale candidates onlyRole: Handle front desk operations, manage travel bookings, assist clients,...

  • Travel Desk Executive

    2 weeks ago

    Mumbai, Maharashtra, India Writer Information Full time ₹ 5,50,000 - ₹ 6,60,000 per year

    Location: Mahape, Navi Mumbai ,400710.Experience - Minimum 2 years in Travel IndustryCTC: Upto 5.5 lpaJob Description:The candidate should have a strong knowledge andexperiencein the process of flights / hotels and/or thetravel domain of a min 2 years.2.Experience working with a BPO in the travel process/ OTA's like Clear trip , Make my trip etc will be...

  • Travel Expert

    1 week ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Grace Staffing Services Hiring for – Travel Experts (Airline Ticketing | Voice, Email & Chat) – Vikhroli BranchGrace Staffing Services is looking for experienced Travel Experts for a B2B Airline Ticketing Desk (Voice, Email & Chat) role with US Rotational Night Shifts at our Vikhroli, Mumbai branch.Why Join Us?Transportation Provided: Pick-up & drop...