Workplace Experience Executive

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job DescriptionKey Responsibilities:

Event Management

Event Planning & Management

Receive event notifications from the Portal and plan, coordinate, and execute the events end to end.

Manage event logistics, including venue booking and confirmation, catering requirement, AV setup, and visitor management.

Experience Design

Create engaging and immersive experiences for attendees.

Ensure events align with brand identity and company values.

Work on interactive elements such as activation's, entertainment, and networking opportunities.

Stakeholder & Vendor Coordination

Liaise with internal teams, sponsors, vendors, and partners.

Ensure smooth collaboration with all involved parties.

On-site Event Execution

Oversee event setup and breakdown.

Manage event flow, troubleshooting any issues in real time.

Ensure a seamless and high-quality attendee experience.

Post-Event Analysis

Gather feedback from attendees, stakeholders, and partners.

Analyze event success metrics (ROI, engagement, attendance).

Provide reports and recommendations for future improvements.

Ownership and Stakeholder Management

Act as an owner of the space across all services provided

Be personable and get to know the residents of the floor and maintain an open dialogue

Be receptive to feedback, share it and action it

Be an advocate for innovation, recommend enhancements to the workplace and look for opportunities to improve collaboration

Be empowered to make decisions, guide behavior, and escalate issues

Conducts observational studies and issues surveys

Collect feedback from the employees

Issue monthly summary of utilization, feedback and events

Keep a log of initiatives – provide an opportunity for the employees to share ideas on how increase collaboration, facilitate community events (eg. informal talks, coffee break discussions, collaborative events, lunch and learn sessions in the common areas); and

Maintain up to date Files and records

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.