Workplace Engineer

2 days ago

Bengaluru, Karnataka, India ITC Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking an experienced Workplace Engineer to design, implement, and maintain workplace technology solutions that enhance productivity, collaboration, and employee experience. The ideal candidate will have strong expertise in workplace infrastructure, end-user computing, collaboration tools, automation, and workplace security, with proven experience in scaling and optimizing modern workplace environments.

Key Responsibilities

  • Workplace Technology Management
  • Design, implement, and support enterprise workplace solutions (O365, Microsoft Teams, SharePoint, Slack, Zoom, etc.).
  • Administer endpoint management platforms (Intune, SCCM, JAMF, Workspace ONE, etc.) to ensure secure and efficient device operations.
  • Infrastructure & Automation
  • Develop automation scripts and workflows to streamline provisioning, patching, and device lifecycle management.
  • Support cloud-first workplace strategies, integrating SaaS and IaaS solutions with enterprise systems.
  • End-User Support & Experience
  • Ensure seamless employee experience by monitoring system performance and resolving escalations.
  • Partner with IT support teams to establish best practices, self-service tools, and knowledge bases.
  • Security & Compliance
  • Implement and maintain workplace security policies, including device compliance, identity management, and data loss prevention.
  • Collaborate with InfoSec to enforce secure workplace operations.
  • Collaboration & Stakeholder Management
  • Work closely with HR, Facilities, and IT to enhance digital workplace experiences.
  • Provide technical guidance and mentorship to junior engineers and support staff.

Required Qualifications

  • Bachelor's degree in computer science, Information Technology, or related field (or equivalent practical experience).
  • 68 years of experience in IT infrastructure, workplace engineering, or end-user computing roles.
  • Strong expertise in:
  • Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive, Intune).
  • Endpoint management (Windows, macOS, mobile devices).
  • Cloud collaboration platforms and enterprise identity management (Azure AD, Okta).
  • Proficiency in automation and scripting (PowerShell, Python, Bash, etc.).
  • Hands-on experience with workplace security frameworks and compliance standards.

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