Customer Executive – General Insurance

3 hours ago

Ahmedabad, Gujarat, India Arron Insurance Brokers Private Limited Full time ₹ 6,00,000 per year

Job Description:

We are looking for an experienced Customer Executive with a strong background in General Insurance to join our team in Ahmedabad. The ideal candidate should have excellent communication skills, good command over MS Excel, and a proven record of handling customer queries and policy servicing efficiently.

Key Responsibilities:

  • Handle customer queries related to general insurance policies (health, motor, fire, etc.).
  • Assist clients with policy renewals, endorsements, claims, and documentation.
  • Maintain and update customer data accurately in Excel and internal systems.
  • Coordinate with insurance companies and internal teams for policy issuance and claim follow-up.
  • Provide exceptional customer service through calls, emails, and in-person interactions.
  • Generate and analyse reports using Excel for management review.
  • Ensure timely resolution of customer issues and maintain a high level of satisfaction.

Requirements:

  • Graduate in any discipline (insurance background preferred).
  • 5–7 years of experience in customer handling within the general insurance sector.
  • Excellent verbal and written communication skills.
  • Strong proficiency in MS Excel and basic computer applications.
  • Good understanding of insurance products and procedures.
  • Ability to join immediately.

Benefits:

  • Competitive salary package (₹45,000 – ₹50,000/month).
  • Opportunity to work with a reputed insurance firm.
  • Friendly and growth-oriented work environment.

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