Warehouse Manager- FC/Hub Operations
5 days ago
About Zippee
- Zippee is building India's #1 Quick Commerce Logistics for consumer brands.
- Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min/120-Min/Same-Day Delivery for customers through our dark store network across India.
- Our team comprises folks from Reliance Retail, Retention Science, blinkit, oracle & institutions like Hindu College, BITS Pilani, and the University of Southern California.
- We're backed by VCs & founders of India's biggest unicorns like Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), Prashant Pitti (easemytrip).
Responsibilities:
- Help oversee Same-Day Delivery operations in Dehradun while managing FC and last-mile delivery teams.
- Work closely with our customers (D2C/E-Commerce Brands) and support them in growth.
- Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
- Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
- Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
- Oversee weekly audits and daily MIS reporting to Management.
- Help create a rockstar culture amongst your team to scale to profitability.
Qualifications:
- 4-9 years of FC/Warehouse Operations experience at Quick Commerce/Ecommerce warehousing/logistics companies.
- Team management, stakeholder management, & independent decision-making experience are a must.
- Must have an owner's mindset. We are looking for owners, not employees.
Benefits:
- Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
- Annual company retreat.
- Growth Opportunities
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