USI- Human Capital – ServiceNow HRSD Operate

Human Capital

Our Human Capital team helps Deloitte client service teams support value creation through people's performance. We guide teams in reimagining work, the workforce, and the workplace across the enterprise, and help in transforming HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help provide insights and enable delivery to address questions such as: How do organizations access, develop, and motivate their workforce? What should the AI strategy be for the HR function? Do they have the right organization and culture to enable performance? Join our team to help make work better for humans and humans better at work.

Position Summary

Level: Analyst

As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you'll do:

• Our practitioners will be able to maintain the specialization they have built to date in certain areas while also learning how it connects to broader issues in the market.

• We are committed to continuously supporting our practitioners as they build skills in either one specific part of our business or across the business – our Portfolio is structured to facilitate this learning.

• With Human Capital at the forefront of every organization and Industry, our people will have the ability to capitalize on some of the biggest trends happening today and support organizations working to leverage their greatest asset: their people.

• We will continue to help our people deliver world-class services, innovate on new solutions and products, and prepare them to address our clients' most difficult challenges in the market.

The team:

• Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value.

Qualifications

Must Have Skills/Project Experience/Certifications:

• Bachelor's degree in software engineering, Information Systems, Business, or equivalent

• 1-3 years of ServiceNow implementation experience in large complex environments is required

• Experience with designing and developing ServiceNow workflows.

• Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACL's, Import Sets, Transform Maps and Update sets

• Good understanding of ServiceNow architecture and best practices

• Knowledge and experience with JavaScript, JSON, REST and SOAP

• Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle etc. using Webservices APIs (REST/SOAP)

• Experience in developing large global enterprise ServiceNow instance

• Knowledge of ServiceNow upgrade, SSO will be plus.

• Proficient in Agile development and all phases of the Application Development Lifecycle

• Experience with software development support tools (e.g. Jira, Rally etc.)

• Certified ServiceNow System Administrator (CSA)

Education:

• BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

• Bengaluru/Hyderabad/Pune/Chennai/Kolkata

Shift Timings:

• 11 AM to 8 PM or 2 PM to 11 PM IST as per business requirements

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 300160