USI- Human Capital

HUMAN CAPITAL – HR Strategy & Technology

PAYROLL & WORKFORCE MANAGEMENT | PAYROLL & WORKFORCE MANAGEMENT PROJECT MANAGER

Human Capital

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations – from the CEO to CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients.

HR Strategy & Technology

The HR Strategy & Technology team is a core component of our Human Capital practice – the work we do supports the five major issues our clients are facing. We collaborate with our clients to develop leading global HR strategies and support organizations in achieving excellence through implementing solutions that transform how they organize, develop capabilities, deploy leading technology, and deliver a leading employee experience.

Keeping the employee in mind, all our services cater to improving an organization's productivity through their human capital asset. The client issues we work with range from the need for a comprehensive HR strategy to determining the need for new and enabling technologies, to streamlining HR operations and transforming the way HR is delivered.

Payroll and Workforce Management

The Payroll and Workforce Management team is a market offering within the team HR Strategy & Technology that provides services for companies to assess and enhance their Payroll and Workforce Management operations. The offering is divided into sub-offerings: Advisory, Kronos and Infor specializing and operating in assessing, advising, designing, building, operationalizing and helping clients implement and streamline payroll and workforce management solutions.

Advisory Offering: Overview

The Advisory offering is centered towards providing professional services to clients in retsTptecoechthneolgboeAlwydoasvrieaosry: in Payroll and WFM space

Global Strategy & Roadmap formulation

Operating Model & Organizational Design

Vendor Selection

Shared Services Design and Setup

Compliance Review & Assessments for Payroll and WFM

Policy & Process Optimization in Payroll and WFM space

Labor Cost Optimization

Mergers and Acquisition in Payroll and WFM space

Project Management

Work You'll Do – Payroll Project Manager

Lead Project Planning and Execution: Oversee the end-to-end planning, execution, and delivery of payroll projects, ensuring alignment with client objectives, timelines, and quality standards.

Stakeholder Coordination: Serve as the primary point of contact between client teams, internal resources, and third-party vendors, facilitating effective communication and collaboration throughout the project lifecycle.

Requirements Management: Organize and lead requirement gathering sessions, collaborating with client subject matter experts to define business needs and translate them into actionable project deliverables.

Solution Design Oversight: Guide the design and documentation of future-state payroll processes, ensuring solutions are scalable, compliant, and tailored to client requirements (global and local).

Vendor & Technology Management: Oversee the evaluation, selection, and implementation of payroll and workforce management systems, coordinating with vendors and IT teams to ensure successful system integration.

Project Monitoring & Reporting: Track project progress against milestones, manage project plans, and proactively identify and address risks, issues, dependencies, and scope changes. Provide regular status updates to stakeholders and leadership.

Testing & Quality Assurance: Lead and coordinate testing activities, including parallel testing, test case development, data validation, and defect resolution, to ensure system accuracy and compliance.

Issue Resolution & Troubleshooting: Monitor project activities and system transactions, promptly addressing and resolving issues to minimize disruption and ensure project success.

Deployment & Change Management: Manage deployment activities, including go-live planning, hyper care, and post-implementation support. Oversee change management efforts to drive user adoption and process alignment.

Compliance & Best Practices: Ensure all project deliverables meet regulatory, legal, and organizational compliance standards. Promote best practices in payroll operations and project management.

Continuous Improvement: Identify opportunities for process optimization and automation within payroll operations, recommending and implementing enhancements as appropriate.

Client Success & Accountability: Demonstrate ownership and accountability for project outcomes, ensuring client satisfaction and the achievement of business goals.

Additional Responsibilities

Collaborate with project teams and client stakeholders in a virtual environment to support project delivery

Work independently, with minimal supervision to ensure the timely delivery of all project deliverables

Gather information through research and conduct analysis to derive insights and develop client recommendations

Act as liaison and subject matter expert with internal client organizations and peer technology partners on payroll and workforce applications

Keep abreast with latest Payroll & WFM trends, global standards and industry best practices and benchmarks

Coordinate communications and training as per requirement

Assist in creation of content for RFP/RFI in the Payroll and HR Transformation space

Contribute to practice building and other internal practice initiatives

Skill Requirement

Educational Requirements:

o

Bachelor's Degree

o

Master's in human resource management is an added advantage

Experience & Knowledge

• Proven experience in leading payroll and workforce management projects, including system implementations, upgrades, or migrations

Strong understanding of payroll and workforce management solutions such as SAP, SuccessFactors, Workday, Oracle Fusion, Peoplesoft, Lawson, Infor, Ultimate Software, Kronos

Experience with third-party payroll services (e.g., ADP GlobalView, Ceridian Dayforce) is highly desirable

Demonstrated expertise in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, JIRA, Asana)

Experience with vendor selection, technology advisory, and system integration for payroll solutions

Familiarity with compliance review & assessments, policy & process optimization, and parallel testing/reconciliation

Background in HR operations, HR consulting, or HR transformation projects is preferred

Experience in shared services environments, mergers and acquisitions, or operating model design is an advantage

Certifications

Project Management Professional (PMP), PRINCE2, or equivalent certification preferred

Payroll or Workforce Management certification (e.g., CPP, FPC) is an added advantage

Technical & Analytical Skills

Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex payroll issues

Proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio); experience with project management software/tools

Communication & Interpersonal Skills

Excellent written and oral communication skills, with the ability to convey complex information to diverse audiences

Strong interpersonal skills; able to work effectively in teams and collaborate across all organizational levels

Demonstrated ability to manage stakeholders, facilitate workshops, and drive consensus

Personal Attributes

Ability to manage multiple priorities, work under pressure, and adapt to changing project requirements

High attention to detail, organizational skills, and accountability for project deliverables

Comfortable dealing with ambiguity and driving clarity in complex project

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 304890