Assistant Key Account Manager

1 day ago

Noida, Uttar Pradesh, India Togethr Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Who We're Looking For:

We are seeking a motivated and skilled Account Manager who have a basic knowledge of Digital Marketing, you will be the primary point of contact for clients, responsible for building and maintaining strong, long-lasting relationships. You will work to ensure client satisfaction, address their needs and concerns, and identify opportunities for account growth, including upsell and cross-sell opportunities.

Key Responsibilities:

1.⁠ ⁠Operate as the lead point of contact for all matters specific to assigned accounts.

2.⁠ ⁠Build and strengthen client relationships to achieve long-term partnerships.

3.⁠ ⁠Develop a thorough understanding of products and services to better upsell and cross-sell to clients.

4.⁠ ⁠Coordinate with internal teams to meet client needs and ensure timely and successful delivery of solutions.

5.⁠ ⁠Negotiate contracts and agreements to maximize profit.

6.⁠ ⁠Forecast and track key account metrics and prepare reports on account status for stakeholders.

7.⁠ ⁠Assist with challenging client requests or issue escalations as needed.

Preferred Qualifications:

1.⁠ ⁠Proven experience as an Account Manager or in a similar client-facing role.

2.⁠ ⁠Strong communication, negotiation, and interpersonal skills.

3.⁠ ⁠Experience with CRM software like Salesforce, Zoho, or HubSpot.

4.⁠ ⁠Excellent organizational skills and the ability to manage multiple projects at a time.

5.⁠ ⁠Strategic thinking and a passion for providing exceptional customer service.

About Company:
Togethr is an innovative customer acquisition platform based in Noida. We connect eCommerce businesses with a vast network of partner stores, offering exclusive gift coupons as rewards to help businesses grow their customer base. Our mission is to assist companies in acquiring new customers and optimising their marketing strategies through our powerful platform.

If you're excited about working in a dynamic and innovative environment, join our team at Togethr and help us revolutionize customer acquisition for eCommerce businesses

Contact - Zeb Naz

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