Key Account Manager – IT Services
4 days ago
Noida
Company Intro:Binmile is a global fast-growing outsourced IT Services Company, with a culture that is passionate about innovation and automation. Our mission is to create an extraordinary impact on the world through our culture and digital technology excellence.
Binmile combines agility and speed of implementation to tailor innovative future-focused solutions in Software Product Engineering; all fueled by AI and automation.
About the Role:We are seeking a dynamic and strategic Key Account Manager (KAM) to join our Client Success and Growth team. The ideal candidate will have a proven track record of managing high-value enterprise accounts and driving business growth across diverse industries such as Healthcare, FinTech, Insurance, Retail, and more. You will serve as the primary point of contact for key clients, ensuring their success and nurturing long-term partnerships.
Key Responsibilities:- Manage and grow key accounts across sectors such as Healthcare, FinTech, F&B, Insurance, Aviation, Travel, Payment Banks, and E-wallets.
- Define and track account forecasts (monthly/quarterly), aligned with annual revenue targets.
- Address client escalations and manage project costs, planning, and risk (delays and budgets).
- Provide technology consultation across SAP, Web & Mobile Technologies, Cloud (AWS & Azure), Analytics, Monitoring Tools, and DevOps.
- Engage with clients on current prospects and assist in identifying new business opportunities.
- Stay informed on other vendors' involvement at client sites.
- Follow up on pending invoices, purchase orders, and contract renewals (including rate negotiations).
- Build and maintain strong, long-term client relationships by becoming their go-to partner.
- Stay updated on clients' strategic moves such as tech upgrades, expansions, and mergers.
- Strategically manage high-value enterprise accounts with a focus on sustainable growth.
- Create and implement Strategic Account Plans tailored to client needs.
- Interact and build rapport with C-suite executives and key decision-makers.
- Customize and pitch solutions that meet specific client objectives.
- Guide and support team members throughout various stages of the sales cycle.
- Implement and monitor Customer Satisfaction (CSAT) metrics and develop improvement plans.
- Conduct and lead Quarterly Business Reviews (QBRs) based on account landscape and performance.
- Minimum 4 years of experience in Key Account Management within an IT Services or Consulting environment.
- Proven record of expanding enterprise accounts with measurable revenue impact (e.g., 40% YoY growth, 150% peak growth).
- Strong domain expertise in sectors such as Healthcare, FinTech, Retail, and BFSI.
- Experience managing global clients across APAC, Middle East, and India.
- Sound understanding of digital technologies including Cloud (AWS, Azure), SAP, DevOps, Mobile & Web Technologies, and Monitoring Tools.
- Proficient in sales methodologies, CRM platforms, and account performance tracking.
- Excellent communication, negotiation, and presentation skills.
- Bachelor's or Master's degree in Computer Applications, Engineering, or Business.
- Familiarity with CSAT, Net Promoter Score (NPS), and client experience frameworks.
As a Binmillier, you'll enjoy:
- Opportunity to work with the Leadership team
- Health Insurance
- Flexible working structure
- Binmile is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to building a team that represents various backgrounds, perspectives, and skills
-
Key Account Manager
3 days ago
Noida, Uttar Pradesh, India Spice Advisors Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Spice Advisors, we are a premier consulting agency specializing in the Food and Beverage (F&B) industry. With our extensive knowledge, industry expertise, and innovative strategies, we assist businesses in the F&B sector to thrive and achieve their goals. We understand the challenges faced by F&B businesses, whether it's a restaurant,...
-
Key Account Manager
2 days ago
Noida, Uttar Pradesh, India Daily bites Full time ₹ 2,40,000 - ₹ 4,00,000 per yearJob Title: Key Account ManagerLocation: Anywhere In NoidaDepartment: Sales / Business DevelopmentReports To: Sales Manager / Regional HeadJob SummaryWe are looking for a dynamic and result-oriented Key Account Manager to build and maintain strong client relationships, drive sales, and ensure long-term business growth. The role requires excellent...
-
Key Account Manager
15 hours ago
Noida, Uttar Pradesh, India MCUBE Full timeLocation:Sector 62, Noida, UPExperience:1-3 yearsWorking Days:5 daysWork Mode:On-siteKey ResponsibilitiesDevelop and maintain strong, long-term relationships with key clients.Act as the main point of contact for assigned accounts, handling all clientcommunications and needs.Understand customer requirements and business objectives to provide relevantsolutions...
-
Key Account Manager
3 days ago
Noida, Uttar Pradesh, India AdaniConneX Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole:Key Account ManagerLocation:Noida/Mumbai/HyderabadCompany:Adaniconnex (Data Center)The Key Account Manager (KAM) role in Hyderabad focuses on managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits. Candidates...
-
Key Accounts Manager
2 days ago
Noida, Uttar Pradesh, India Talentrack Full time ₹ 5,00,000 - ₹ 25,00,000 per yearJob Summary:The Key Accounts Manager will be responsible for managing and developing long-term relationships with assigned clients. This role involves working closely with brands to understand their needs, implement strategic solutions, and ensure the successful delivery of our products/services. The ideal candidate should have a strong background in client...
-
Key Account Manager
15 hours ago
Noida, Uttar Pradesh, India Talentrack Full time ₹ 5,00,000 - ₹ 25,00,000 per yearJob Summary:The Key Accounts Manager will be responsible for managing and developing long-term relationships with assigned clients. This role involves working closely with brands to understand their needs, implement strategic solutions, and ensure the successful delivery of our products/services. The ideal candidate should have a strong background in client...
-
Key Account Manager
18 hours ago
Noida, Uttar Pradesh, India dropdash Full time ₹ 42,00,000 per yearCompany OverviewDROPDASH is a leading drop shipping company specializing in providing a wide range of high-quality products to customers. We offer a seamless e-commerce experience by connectingsuppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction,and growth. We are looking for a dynamic and motivated Key Account...
-
Key Account Manager
2 weeks ago
Noida, Uttar Pradesh, India TWF Flours Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation:Delhi NCR/ Mumbai/ BangaloreAbout Us:We seek a dynamic and motivated Key Account Manager (Jr. KAM for freshers) to join our sales team. This role offers an exciting opportunity to gain hands-on experience managing key customer accounts, fostering strong relationships, and contributing to the growth of our business. As a Key Account Manager, you will...
-
Key Accounts Manager
4 days ago
Noida, Uttar Pradesh, India Adani Enterprises Ltd Full time ₹ 12,00,000 - ₹ 18,00,000 per yearKey Accounts Manager Act as the primary interface between the customer and internal functions (operations, design & build, delivery, etc.) for all post-sales activities. Ensure timely and efficient onboarding of new customers, coordinating all internal and external stakeholders. Track and monitor day-to-day service delivery and ensure SLAs are being...
-
Key Accounts Manager
10 hours ago
Noida, Uttar Pradesh, India Physicswallah Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description: Key Account Manager Sales, Partnerships & Business Development (Manager), External Coaching PartnershipsDepartment: FinZOrganization: Physics WallahPosition Summary: As a Key Account Manager for External Coaching Partnerships at FinZ, you will be responsible for building, managing, and expanding relationships with leading coaching institutes...