NICE CXone Engineer

1 week ago

Bengaluru Hyderabad Pune, India Unique Erp Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Required Qualifications:

  • Minimum 3 years of experience with NICE CXone and Studio.
  • Proven ability to build and maintain complex call flows using Studio.
  • Strong understanding of NICE CXone architecture and modules.
  • Experience implementing NICE CXone across multiple business units or departments.
  • Familiarity with CXone APIs, integrations, and custom development.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration abilities.

Key Responsibilities:

  • Studio Expertise:

  • Design and implement advanced call flows using NICE Studio, including custom logic and Studio actions.

  • Develop tailored solutions to meet complex business requirements using Studios full capabilities.

  • Platform Implementation & Optimization:

  • Execute configuration and deployment of features across multiple business units.

  • Evaluate and implement new NICE capabilities to improve customer experience and operational efficiency.

  • Ensure platform scalability, reliability, and alignment with business goals.

  • Cross-Business Support:

  • Understand and adapt NICE CXone configurations for diverse business needs and operational models.

  • Collaborate with internal stakeholders to translate business requirements into technical solutions.

  • System Management:

  • Maintain and optimize NICE CXone components including ACD, IVR, routing, and integrations.

  • Monitor system performance and proactively identify areas for improvement.

  • NICE CXone Engineer

    2 weeks ago

    Bengaluru, Chennai, Hyderabad, India Black And White Business Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About Client: Hiring for One of Our Multinational CorporationsJob Title : NICE CXone EngineerQualification : Any Graduate or AboveRelevant Experience : 5 to 8 YearsMust Have Skills :NICE CXone and StudioCXone APIsGood To Have Skills :ACD, IVR, routing and integrationsRoles and Responsibilities :Studio Expertise:Design and implement advanced call flows using...

  • Consultant - NICE CXone

    1 day ago

    Hyderabad, India TTEC Full time

    Position Purpose As the Consultant, you will be responsible for designing NICE platform solutions to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and at times sales team members and client. You will also drive the innovation and growth of the NICE practice, by...

  • NICE Engineer

    4 weeks ago

    Pune, India Zensar Technologies Full time

    Job Description Job Description NICE CXone Engineer Required Qualifications - Minimum 3 years of experience with NICE CXone and Studio. - Proven ability to build and maintain complex call flows using Studio. - Strong understanding of NICE CXone architecture and modules. - Experience implementing NICE CXone across multiple business units or departments. -...

  • Consultant - NICE CXone

    1 week ago

    Hyderabad, Telangana, India TTEC Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position PurposeAs the Consultant, you will be responsible for designing NICE platform solutions to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and at times sales team members and client. You will also drive the innovation and growth of the NICE practice, by...

  • NICE Engineer

    3 days ago

    pune, India Zensar Technologies Full time

    Job DescriptionNICE CXone EngineerRequired QualificationsMinimum 3 years of experience with NICE CXone and Studio.Proven ability to build and maintain complex call flows using Studio.Strong understanding of NICE CXone architecture and modules.Experience implementing NICE CXone across multiple business units or departments.Familiarity with CXone APIs,...

  • CXONE- Engineer/Developer

    1 week ago

    Delhi, Hyderabad, Mumbai, NCR, India Tech Mahindra Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description:4 years of experience with CXone (NICE inContact) experience4+ or more years of CXone Studio scriptingCRM integration experienceIVR and ACD development experienceExperience mentoring other and helping with onboardingDesign and development of products, features, unit testing, code reviews and resolving bugs discovered in QA process.Experience...

  • Software Engineer

    6 days ago

    Pune, Maharashtra, India NICE Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Software Engineer develops tests...

  • Consultant Nice InContact

    1 day ago

    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Senior Software Engineer

    1 week ago

    Pune, Maharashtra, India NICE Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Senior Software Engineer develops...

  • Senior Automation Engineer

    2 weeks ago

    Pune, Maharashtra, India NICE Systems Full time

    At NiCE we don t limit our challenges We challenge our limits Always We re ambitious We re game changers And we play to win We set the highest standards and execute beyond them And if you re like us we can offer you the ultimate career opportunity that will light a fire within you So what s the role all about The Senior Automation Engineer develops tests and...