Sales Operations Manager

3 days ago


Delhi, Delhi, India Burjline Builders Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Company Overview: NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape About the role: We are seeking a dynamic and experienced Sales Manager with a strong background in both sales and operations management. The ideal candidate will have a proven track record of sales success, team building, process management and people management. The role requires a hands-on approach to closing deals and actively managing the sales team to drive business growth
Key Responsibilities:
Sales Strategy & Execution
  • Leverage extensive sales experience to guide and mentor the sales team. Promoted from a sales position to Sales Manager, showcasing a deep understanding of sales strategies and customer relationship management.
  • Set and monitor sales targets, ensuring the team meets and exceeds these goals.
  • Actively participate in high-stakes sales deals, from initial customer contact to closing, ensuring alignment with customer needs and organizational goals.
  • Successfully built and led a team of high-performing sales representatives.
  • Actively engage in the sales process by working on deals, negotiating with customers, and closing sales to meet and exceed targets.
  • Owning a minimum of $ 5m annual sales quota for the team.
Process Management:
  • Design, implement, and refine sales processes to enhance efficiency, effectiveness, and scalability.
  • Leverage CRM and other sales tools to streamline operations, track performance, and generate actionable insights.
  • Monitor sales trends, pipeline health, and forecast accuracy to drive strategic decisions.
  • Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc.
  • Collaborate with sales leadership to develop accurate sales forecasts and targets.
  • Facilitate communication and coordination between sales and other departments to enhance customer experience and operational efficiency.
Team Leadership & Development:
  • Lead by example, providing strong leadership and direction to the sales team. Foster a positive and motivating work environment.
  • Conduct regular performance reviews, set development goals, and implement personalized coaching plans to enhance team capabilities.

Qualifications:
  • Bachelor's degree in business, Marketing, or a related field; MBA is a plus.
  • Minimum of 5 years of sales experience with at least 2 years in a sales management role.
  • Strong understanding of sales and operations processes.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to lead and inspire a sales team.
  • Results-driven with a strategic mindset.
Why Join Us:
  • Opportunity to work with a high-performing team in a dynamic and growing company.
  • Attractive compensation package with performance-based incentives.
  • A collaborative and innovative work environment that encourages professional growth.

Job Id: S9tEOakrvi8pNRb0FfbbH6n5v993gtJFt5dk fTNK fFFaaCTxZH27EHfVyu82ozJLIiKdCtpEAZoe3hoLQuALqwdl5uyTORhG59pxZfJ4r T3mj0lYBnPHJwZl09mwZyd3pKqhbIcObEhXRTVrxCQ==

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