Hiring Technical support Advisor/ US Shift/ Voice Process CTC 6LAC
1 week ago
Hiring Technical Support Engineers Join a Leading IT Giant
Are you passionate about technology and problem-solving? Heres your chance to work with a global IT leader in Technical Support.
Eligibility:
- experienced candidates with 2 years technical support experience can apply
- Excellent communication skills (written & verbal)
- Strong technical knowledge (Microsoft products preferred)
- Willing to work in US shifts
- Immediate joiners only
CTC:
- Experienced: Upto 6 LPA (with prior Technical Support Voice experience)
Roles & Responsibilities:
- Troubleshoot technical issues related to Microsoft products (Windows, Office 365, Outlook, etc.)
- Perform in-depth technical issue analysis and provide real-time resolutions
- Guide customers through step-by-step solutions in a clear and professional manner
- Document issues and resolutions in the ticketing system
- Collaborate with internal teams for complex escalations
- Ensure customer satisfaction through effective technical and communication skills
- Maintain SLA adherence and handle multiple queries efficiently
Call & Book Your Interview Slots:
HR DIVYA
(Whatsapp cv if number is busy)
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