Hiring Senior Analyst For Customer Service For Insurance FirmCTC 10La

2 days ago


Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Warm Greetings from Rivera Manpower Services

We are hiring for the role of Senior Analyst (Service Support Associate) in the US Healthcare Insurance process.

Location: [Bangalore] Shift: US Shifts

Experience: Minimum 4+ years in International Voice with specific experience in Insurance / Healthcare (mandatory) / Banking /financial Services Voice can apply Qualification: Graduate (15 years of education

Requirements:

  • Minimum 4 years of international voice experience in Insurance / Healthcare domain / Customer Support Experience
  • Strong client servicing and stakeholder management background
  • Excellent verbal & written communication skills
  • In-depth knowledge of US Healthcare Insurance regulations
  • Proactive and self-driven with strong problem-solving skills
  • Advanced computer skills (Outlook, Word, Excel, PowerPoint)

Roles & Responsibilities:

  • Act as the primary point of contact for the US onshore branch
  • Provide end-to-end support for policy renewals, including documentation
  • Understand and implement US Health Insurance policies and standards
  • Manage policy lifecycle services and conduct renewal activities
  • Handle client queries effectively to minimize rework
  • Coordinate with internal teams to ensure timely completion of activities
  • Build and maintain strong relationships with stakeholders to ensure customer satisfaction

Call & Book Your Interview Slot: / / / /



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