Key Account Manager
6 days ago
Company Description
Paytm Payment Gateway (PG) is India's leading payment technology provider, empowering millions of businesses with secure, seamless, and innovative digital payment solutions. Paytm PG simplifies online transactions across web, mobile apps, and in-store channels, helping merchants boost conversions, enhance customer experience, and scale efficiently. Our robust product suite includes UPI, Debit/Credit Card acceptance, Net Banking, EMI options, Paytm Wallet, and payment links. With advanced security and ease of integration, Paytm PG supports developers and enterprises in navigating India's dynamic digital payment landscape. We are committed to driving financial inclusion and business growth, constantly innovating to help our partners succeed.
Role Description
This is a full-time on-site role for a Key Account Manager located in Mumbai. The Key Account Manager will be responsible for managing and nurturing relationships with key accounts, developing business plans, and providing excellent customer service. Responsibilities include identifying growth opportunities, addressing client needs, and ensuring customer satisfaction through dedicated support and effective problem-solving.
Qualifications
- Proficiency in Account Management and Key Accounts handling
- Strong Analytical Skills for data-driven decision making
- Experience in Business Planning and identifying growth opportunities
- Exceptional Customer Service abilities
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively with cross-functional teams
- Experience in the fintech or payments industry is a plus
- Bachelor's degree in Business, Finance, or related field
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