Salesforce Sales Cloud Developer/Administrator

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Sales Cloud Developer/Administrator to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Key Responsibilities
1. Strategic Leadership & Vision

Develop and execute the Salesforce administration strategy aligned with corporate goals and digital transformation initiatives.
Drive governance frameworks for Salesforce platform usage, configuration, and compliance across business units.
Serve as the primary point of contact for Salesforce governance, licensing, and enterprise roadmap discussions.
Partner with Salesforce architects, developers, and program leads to ensure the platform meets enterprise scalability and security standards.

2. Team & Operational Management

Lead, mentor, and expand a global team of Salesforce administrators and functional leads.
Define and enforce administration best practices, including documentation, release management, and change control.
Oversee workload allocation, performance metrics, and professional development within the team.
Collaborate with HR and leadership to build Salesforce admin competency frameworks and career paths.

3. Platform Oversight & Optimization

Manage enterprise-wide Salesforce environments including multiple orgs, sandboxes, and production instances.
Ensure data integrity, security compliance, and adherence to global privacy standards (GDPR, HIPAA, etc.).
Direct platform upgrades, feature rollouts, and integration management (with ERP, marketing, and analytics platforms).
Evaluate new Salesforce features and AppExchange solutions for business value and compatibility.

4. Stakeholder Collaboration

Partner with business units (Sales, Service, Marketing, Operations) to gather requirements and prioritize initiatives.
Work with IT leadership to define SLAs, performance metrics, and support processes.
Represent the Salesforce Admin function in enterprise-level steering committees and governance boards.

5. Data Governance & Reporting

Define and enforce enterprise-wide data standards, deduplication processes, and audit controls.
Lead initiatives around data migration, cleansing, and reporting automation.
Support executive reporting and dashboard standardization for leadership visibility

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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