Customer Experience Partner-3

6 days ago

Gurgaon, Haryana, India MAERSK Full time ₹ 9,00,000 - ₹ 12,00,000 per year

APM Terminals

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):

  • Customer channel management
  • Case Management
  • Customer onboarding and relationship management
  • Contract and dispute management

  • 1 to 4 years of expereince in handling shipments (Import/Export) from logistics background .

  • Understanding of basics of supply chain management.

  • Max notice period of 30 days, Immediate joiners pereferred.

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.

A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

  • Customer Experience Partner-3

    6 days ago

    Gurgaon, Haryana, India A.P. Moller - Maersk Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    APM TerminalsCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- 1 to 4 years of expereince in...

  • Customer Success Manager

    4 days ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Experience

    1 week ago

    Gurgaon, Haryana, India Drawn Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DRAWN is looking for a sharp, organised, and people-lovingCustomer Experience & Operations Executiveto join our growing team. This is a cross-functional role that touches every part of the customer journey—from first message to final delivery—and supports our design, marketing, and warehouse teams to keep things running smoothly behind the scenes.If...

  • Customer Experience

    4 days ago

    Gurgaon, Haryana, India AGRIM Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About AGRIMAGRIM is a Series B-funded AgriTech startup building India's largest on-demand B2B marketplace for agri-inputs. Covering the pre-harvest value chain — seeds, pesticides, fertilizers, agro-tools, and animal feed — agri-inputs represent the third-largest retail supply chain in India, valued at $50B+.Our mission is to simplify this fragmented and...

  • Customer Experience Advisor

    6 days ago

    Gurgaon, Haryana, India ApplyBoard Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are...

  • Operations & Customer Experience Intern

    8 hours ago

    Gurgaon, Haryana, India ORNAZ Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Operations & Customer Experience Intern Gurgaon (On-site) | Internship (3–6 months) | D2C Luxury Jewellery BrandAbout UsORNAZ is a fast-growing D2C fine jewellery brand redefining how people experience diamond jewellery. We're obsessed with customer delight and building seamless operations that match the beauty of our products.Role OverviewWe are looking...

  • Head - Customer Experience

    6 days ago

    Gurgaon, Haryana, India DailyObjects Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    RoleDailyObjects is a design-led lifestyle and tech accessories brand for people who live intentionally. From phone cases to bags, desk mats to watchbands, we create products that elevate everyday moments - with utility, aesthetics, and innovation built into every detail. As we scale our omnichannel presence across online, offline, and partner retail, we're...

  • Customer Experience Manager

    10 hours ago

    Gurgaon, Haryana, India Stanza Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities :Create and implement a clear vision and roadmap for delivering world-class customer experience.Own the customer journey end-to-end, mapping touchpoints and analyzing feedback across channels (chat, tele-calling, etc.).Define, track, and cascade CX metrics including CSAT, NPS, and retention across the organization.Proactively identify...

  • Head of Customer Experience

    11 hours ago

    Gurgaon, Haryana, India Andamen Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTION: SENIOR CUSTOMER EXPERIENCE MANAGER | ANDAMEN COMPANY DESCRIPTIONAndamen is amongst India's leading men's bridge-to-luxury DTC fashion brand, known for our timeless designs, premium craftsmanship, and commitment to delivering an exceptional customer experience. Launched in 2016, we have over two lakh customers, and operate in six product...

  • Customer Experience Executive

    1 week ago

    Gurgaon, Haryana, India Fable Street Lifestyle Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Position: Customer Experience ExecutiveExp: 1-3 yrsLocation: Udyog Vihar, GurgaonWho we are:FS Life is a group of homegrown brands that are thoughtful, relevant and solve unmet apparel and lifestyle needs for the modern Indian woman. It launched in September 2016 with FableStreet, a premium western wear brand that provides the best fit for Indian women....