
Field Support Specialist
1 week ago
We're Hiring Key Account manager for Field SaaS Support | Join PagarBook
PagarBook, India's leading business management and payroll platform, empowering MSMEs with simple and smart digital tools.
Role: Key Account Manager
Location: Coimbatore
Experience: 2–5 years
Department: Field Onboarding & SAAS Support
What You'll Do:
1. Visit and onboard customers onto the PagarBook platform.
2.Provide product demos, training, and hands-on support to business owners.
3.Troubleshoot issues and ensure smooth product adoption.
4.Gather customer feedback to improve the user experience.
5.Work closely with sales and product teams to drive retention and satisfaction.
Who You Are:
1. Graduate with 1–4 years of experience in SaaS onboarding, field support, or customer service.
2. Strong communication and problem-solving skills.
3. Tech-savvy, patient, and great with customer interactions.
4. Comfortable traveling locally to meet clients.
5.Passionate about helping businesses go digital
Why Join PagarBook?
1.Work with a fast-growing brand trusted by millions of Indian businesses.
2.Hands-on role with real customer impact.
3. Growth-focused and learning-friendly culture.
4.Competitive salary + travel allowance + incentives.
5.Be part of a mission to digitally empower India's SMB sector.
Apply Now: or
Job Types: Full-time, Permanent
Pay: Up to ₹44,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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