Field Support Specialist

1 week ago


Coimbatore, Tamil Nadu, India PagarBook Full time ₹ 5,28,000 per year

We're Hiring Key Account manager for Field SaaS Support | Join PagarBook

PagarBook, India's leading business management and payroll platform, empowering MSMEs with simple and smart digital tools.

Role: Key Account Manager

Location: Coimbatore

Experience: 2–5 years

Department: Field Onboarding & SAAS Support

What You'll Do:

1. Visit and onboard customers onto the PagarBook platform.

2.Provide product demos, training, and hands-on support to business owners.

3.Troubleshoot issues and ensure smooth product adoption.

4.Gather customer feedback to improve the user experience.

5.Work closely with sales and product teams to drive retention and satisfaction.

Who You Are:

1. Graduate with 1–4 years of experience in SaaS onboarding, field support, or customer service.

2. Strong communication and problem-solving skills.

3. Tech-savvy, patient, and great with customer interactions.

4. Comfortable traveling locally to meet clients.

5.Passionate about helping businesses go digital

Why Join PagarBook?

1.Work with a fast-growing brand trusted by millions of Indian businesses.

2.Hands-on role with real customer impact.

3. Growth-focused and learning-friendly culture.

4.Competitive salary + travel allowance + incentives.

5.Be part of a mission to digitally empower India's SMB sector.

Apply Now: or

Job Types: Full-time, Permanent

Pay: Up to ₹44,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person



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