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Customer Relation Officer
2 weeks ago
- Customer Handling
Greet walk-in customers and understand their needs.
Explain product features, variants, specifications, and pricing.
Conduct vehicle walkaround to showcase features and benefits.
Offer test rides and collect feedback.
- Lead Management
Follow up on enquiries received via phone, website, or referrals.
Maintain enquiry register and update CRM software regularly.
Call and invite prospects for showroom visits or test rides.
- Post-Sales Follow-up
Call customers post-delivery to ensure satisfaction.
Remind about free service schedules and customer referral offers.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person