
Tech Support Associate
3 days ago
TECH SUPPORT
Job Role:
Conduct mock interview sessions with consultants to simulate real client interviews.
Provide chat and live support to consultants regarding interview preparation,
technical clarifications, and best practices.
Guide consultants on communication skills, and technical articulation to improve their
interview performance.
Deliver detailed feedback on consultant performance, highlighting strengths and
areas for improvement.
Share resources, tips, and training material to help consultants strengthen their
technical and soft skills.
Track consultant progress and maintain detailed records of mock sessions, feedback,
and readiness levels.
Stay updated with industry trends, interview formats, and client expectations to
ensure consultants are well-prepared.
Required Skills and Qualifications:
Bachelor's degree in Computer Science, IT, or related field preferred.
Strong technical background in IT, software development, or consulting.
Prior experience in technical interviews, mentoring, or training is highly desirable.
Excellent communication and interpersonal skills.
Ability to assess both technical depth and soft skills during mock interviews.
Strong organizational and multitasking abilities.
Familiarity with collaboration tools (Zoom, MS Teams, Slack, etc.) and support
systems.
Preferred Qualifications:
Experience in IT staffing, consulting, or technical recruitment.
Knowledge of common interview formats (technical screenings, coding interviews,
behavioural rounds, etc.).
Ability to coach consultants from diverse technical backgrounds.
Job Types: Full-time, Permanent, Fresher
Pay: ₹300, ₹480,000.00 per year
Work Location: In person
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