Telesales Executive

Location: Mankavu, Kozhikode

Employment Type: Full-Time | Permanent

About the Role

Xylem Learning is seeking enthusiastic and results-driven Academic Counsellors to join our growing team in Kozhikode. As part of our counselling and sales division, you will play a key role in guiding students and their families toward making informed academic decisions while driving admissions to our programs.

This opportunity is ideal for individuals with a passion for education and a background in student counselling, consultative sales, or academic advisory roles. Whether you're a fresher or have up to 2 years of experience, if you are driven by targets and care deeply about student success, we'd love to hear from you.

Key Responsibilities

• Engage with prospective students and parents via structured inbound and outbound calls using our internal lead database.
• Understand each student's academic journey, goals, and challenges to recommend suitable learning programs.
• Present Xylem Learning's offerings clearly and confidently in a consultative, persuasive manner.
• Provide personalized academic counselling to establish trust and build long-term relationships.
• Consistently meet or exceed monthly and quarterly enrolment targets.
• Maintain accurate records of student interactions, follow-ups, and conversions in CRM tools.
• Collaborate with academic, marketing, and operations teams to stay updated on courses, promotions, and education trends.
• Offer insights and feedback to help improve lead generation strategies and enhance the student experience.

Qualifications & Experience

• Bachelor's degree in any discipline.
• Graduation Mandatory
• 0–2 years of experience in academic counselling, education sales, or student advisory (preferred but not mandatory).
• Proven track record of meeting or exceeding sales/enrolment goals is a plus.

Key Skills

• Excellent communication, persuasion, and negotiation abilities.
• Ability to quickly build rapport with students and parents.
• Strong motivation, goal orientation, and a results-driven mindset.
• Adaptability and problem-solving skills in a dynamic, fast-paced environment.
• Proficiency in Malayalam (preferred); working knowledge of English is an added advantage.

Benefits

• Health insurance
• Provident Fund (PF)
• Mobile phone reimbursement

Languages

• Malayalam (Preferred)

Work Location

• In-person at Xylem Learning Centre, Mankavu, Kozhikode

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹17,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Language:

• English (Preferred)

Work Location: In person