Telesales Executive

3 weeks ago

Kozhikode Kerala India, Kerala XYLEM LEARNING Full time

Job DescriptionWe are seeking a dedicated and enthusiastic Telesales Executive to guide and support students in making informed academic and career decisions. The ideal candidate will have a strong educational background, excellent communication skills, and a passion for mentoring students to achieve their academic and professional goals.Key Responsibilities1. Student Counselling❖ Provide guidance to students and parents regarding available academic programs and career opportunities.❖ Assess students' academic performance, interests, and career aspirations to recommend suitable pathways.❖ Address inquiries about course requirements, learning outcomes, and future prospects.2. Program Guidance❖ Clearly explain the structure, curriculum details, and benefits of various academic programs.❖ Stay updated with industry trends, educational policies, and new program developments.3. Follow-Up and Conversion❖ Engage with prospective students and parents through regular follow ups via calls, emails, and in-person meetings.❖ Assist with the submission of required documents and ensure timely completion of enrolment processes.4. Target Achievement❖ Achieve monthly and quarterly enrolment and revenue targets.❖ Develop and implement strategies to enhance enrolment numbers and meet organizational goals.5. Collaboration❖ Coordinate with faculty, admissions, and marketing teams to ensure smooth counselling and enrolment processes.❖ Participate in events such as webinars, seminars, and workshops to promote academic programs.6. Record Maintenance❖ Maintain accurate and up-to-date records of student inquiries, counselling sessions, and enrolments.❖ Provide periodic reports on counselling outcomes and conversion rates to management.Educational Background Bachelor’s degree in any field is required. A background in education, sales, or a related area is a plus. Experience Prior experience in academic counselling, telesales, or education-related roles is preferred but not mandatory. Key Skills • Strong verbal and written communication skills. • Ability to build rapport and establish trust with students and parents. • Goal-oriented with excellent persuasion and negotiation skills.

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