Front Desk cum Support Executive

12 hours ago


Ahmedabad, Gujarat, India Vanyora Fashion Pvt. Ltd Full time ₹ 2,40,000 per year

About the Role

We are looking for a Front Desk cum Support Executive who can manage front office operations and handle customer support responsibilities. The ideal candidate should have excellent communication skills, a polite personality, and the ability to manage customers both offline and online.

Position: Front Desk cum Support Executive

Type: Full-time

Experience: 0–2 years

Key Responsibilities Front Desk Duties

  • Greet and welcome visitors, clients, and customers
  • Manage reception desk, phone calls, and walk-in queries
  • Maintain visitor logs and guide customers to the relevant department
  • Handle basic admin tasks like maintaining records, filing, and office coordination
  • Ensure the front office area is clean, organised, and presentable

Customer Support Duties

  • Respond to customer queries via phone, WhatsApp, email, and social media
  • Resolve issues related to orders, returns, exchanges, and services
  • Maintain customer data and update CRM/Excel sheets
  • Provide timely follow-up and ensure customer satisfaction
  • Coordinate with warehouse, logistics, and internal teams for issue resolution

Required Skills

  • Excellent communication skills (English/Hindi)
  • Professional, polite, and well-presented personality
  • Basic computer knowledge (Excel, Email, WhatsApp Business)
  • Problem-solving attitude
  • Ability to multitask and handle pressure
  • Customer-first approach

Qualifications

  • 12th Pass / Graduate
  • Experience in front office, receptionist, or customer support role preferred
  • Freshers with good communication skills can also apply

How to Apply

Send your resume to:

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Work Location: In person


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