Relationship Manager
4 days ago
Qualifications & Experience:
- Graduate / MBA preferred.
- 25 years of experience in sales of HL / LAP products (Banking or NBFC).
- Local market knowledge of Indore, Bhopal & Dhar is mandatory.
- Proven track record of meeting sales targets.
Role & responsibilities: - Business Development:
- Source new customers for Home Loan & LAP products through open market, connectors, DSA, and direct sourcing channels.
- Achieve monthly disbursement and revenue targets as per business plan.
- Drive cross-sell opportunities (insurance, top-up loans, balance transfer, etc.).
- Customer Relationship Management:
- Maintain strong relationships with customers for repeat/referral business.
- Understand customer needs and provide suitable loan solutions.
- Ensure high levels of customer satisfaction through prompt query resolution.
- Market & Channel Management:
- Develop and maintain relationships with builders, developers, and real estate agents.
- Manage and motivate DSA/Connector network for lead generation.
- Stay updated with market trends, competitor offerings, and pricing.
- Process & Compliance:
- Ensure credit quality and adherence to company policies.
- Maintain proper documentation, KYC compliance, and audit readiness.
- Coordinate with credit, operations, and technical/legal teams for smooth disbursement.
Key Skills & Competencies:
- Strong knowledge of Home Loan and Loan Against Property products.
- Good communication and negotiation skills.
- Ability to build and maintain client and channel relationships.
- Target-oriented with a sales mindset.
- Self-motivated and able to work independently.
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