Resort Manager

5 days ago

Sulthanbathery Kerala, India N Square Hospitality Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Overview:

Black Forest Wayanad by N Square Hospitality is seeking a dynamic and passionate
Resort Supervisor / Manager
to oversee the day-to-day operations of our boutique resort. This is an exciting opportunity for someone who loves hospitality, enjoys creating memorable guest experiences, and can effectively manage a small team while ensuring smooth operations.

Key Responsibilities:

  • Oversee daily resort operations, including front office, housekeeping, food & beverage, and guest services.
  • Ensure excellent guest experiences by maintaining high standards of service, cleanliness, and hospitality.
  • Manage reservations, check-ins/check-outs, and handle guest queries and feedback effectively.
  • Supervise and train staff, creating a motivated and service-oriented team.
  • Monitor property upkeep, inventory, and vendor coordination.
  • Implement operational policies, SOPs, and compliance with safety and hygiene standards.
  • Work closely with the management company (N Square) on reporting, financial performance, and marketing initiatives.
  • Support in event coordination, local activity arrangements, and guest engagement programs.

Qualification & Skills:

  • Bachelor's degree or diploma in Hotel Management or a related field preferred.
  • 2 to 4 years of experience in hotel, resort operations, or hospitality management.
  • Strong leadership, communication, and problem-solving abilities.
  • Capable of managing a small team and multitasking in a fast-paced setting.
  • Guest-focused attitude with keen attention to detail.
  • Experience with PMS/OTA platforms and basic financial reporting is a plus.
  • Preference for candidates with background in boutique resorts or leisure hospitality.

What we offer:

  • Competitive salary package: ₹2.5 – 3.5 LPA
  • Food & Accommodation at the property.
  • A beautiful work environment amidst the forests of Wayanad.
  • Opportunity to grow with a boutique hospitality management firm (N Square).
  • Hands-on experience in managing end-to-end resort operations.

If you are passionate about hospitality and want to be part of an inspiring property in the heart of nature, we'd love to hear from you

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