Communications Manager

2 days ago

Mohali, Punjab, India Kiteskraft Productions LLP. Full time ₹ 4,00,000 - ₹ 4,80,000 per year

Job Summary:

We are seeking a motivated and results-driven Communication Manager to join our sales team. The ideal candidate will have excellent communication skills, a persuasive attitude, and a passion for meeting sales targets. As a Telesales Agent, you will be responsible for contacting potential and existing customers over the phone to sell our products/services, ensuring a positive customer experience, and achieving sales goals.

Key Responsibilities:

  • Outbound Sales Calls: Conduct outbound calls to prospective customers to present and sell company products/services.
  • Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns.
  • Sales Conversion: Use persuasive communication and sales techniques to close sales and achieve monthly/quarterly sales targets.
  • Product Knowledge: Maintain up-to-date knowledge of company products/services to effectively communicate features, benefits, and pricing.
  • Record Keeping: Accurately enter customer information and sales data into the CRM system.
  • Follow-up: Follow up with customers to ensure satisfaction, address any issues, and encourage repeat business.
  • Feedback: Provide feedback to management on customer needs, potential sales opportunities, and market trends.
  • Team Collaboration: Work closely with the sales team and other departments to achieve overall company objectives.
  • Compliance: Adhere to company policies and procedures, including maintaining confidentiality of customer information.

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Education:

  • Bachelor's (Preferred)

Experience:

  • B2B sales: 3 years (Preferred)

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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