
IT Support Engineer
3 days ago
Role & responsibilities
- Should possess sound technical knowledge of software(Adobe Acrobat, Office 365, Photoshop, and InDesign, etc).
- Installing and configuring Windows Server, Active Directory, etc.
- Installation and configuration of the file and print server.
- Managing & Troubleshooting of Desktops, laptops, printers, Scanners & Software.
- Installation and configuration of Layer-2 and Layer-3 manageable switches.
- Installation and configuration of the firewall and WIFI device.
- Coordination with the ISP service provider for internet connectivity.
- Maintaining proper Inventory records related to the IT infrastructure installed in the Site.
- Maintaining good relationships with all the users on the Site.
- Attending & solving all the complaints & issues of end users related to hardware & software.
- Maintaining cordial relationships with all the Vendors & suppliers for after-sales services.
- Co-ordination with all Service providers for efficient & smooth functioning of IT Services.
- Managing & ensuring proper coordination between the IT engineers in the head office.
- Managing & Troubleshooting of Desktops, laptops, printers, Scanners & Software.
- Ensuring proper preventive maintenance of PCs, Printers, Network devices, etc, periodically.
- Providing 1st-level support for CCTV Camera.
- Maintaining a healthy environment in the IT Dept for better & smoother functioning.
- Excellent communication skills in English, Hindi & Regional Languages.
- Good personality & able to work as a team member.
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