IT Support Engineer

4 days ago

Nashik Pune, India Ashoka Buildcon Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

  • Should possess sound technical knowledge of software(Adobe Acrobat, Office 365, Photoshop, and InDesign, etc).
  • Installing and configuring Windows Server, Active Directory, etc.
  • Installation and configuration of the file and print server.
  • Managing & Troubleshooting of Desktops, laptops, printers, Scanners & Software.
  • Installation and configuration of Layer-2 and Layer-3 manageable switches.
  • Installation and configuration of the firewall and WIFI device.
  • Coordination with the ISP service provider for internet connectivity.
  • Maintaining proper Inventory records related to the IT infrastructure installed in the Site.
  • Maintaining good relationships with all the users on the Site.
  • Attending & solving all the complaints & issues of end users related to hardware & software.
  • Maintaining cordial relationships with all the Vendors & suppliers for after-sales services.
  • Co-ordination with all Service providers for efficient & smooth functioning of IT Services.
  • Managing & ensuring proper coordination between the IT engineers in the head office.
  • Managing & Troubleshooting of Desktops, laptops, printers, Scanners & Software.
  • Ensuring proper preventive maintenance of PCs, Printers, Network devices, etc, periodically.
  • Providing 1st-level support for CCTV Camera.
  • Maintaining a healthy environment in the IT Dept for better & smoother functioning.
  • Excellent communication skills in English, Hindi & Regional Languages.
  • Good personality & able to work as a team member.

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