Process Associate
3 days ago
We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process)
Days off: Typically, 2 rotational off in a week.
Skills Required
- Excellent Communication Skills, Problem-solving Skills, Community Management,
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Experience Years
Responsibilities:
Ability to work independently.
Good communication skills, both verbal and oral
Quick learner and adaptable to learn new processes, concepts, and skills.
Organized and able to manage time and tasks efficiently.
Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.
Have a neutral mindset towards different video content that needs classification, regardless of the content itself.
Result-oriented, self-motivated, independent and inquisitive
Able to thrive in a fast-paced and team-oriented environment.
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