Process Associate

2 days ago

Ghaziabad, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per year

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process)

Days off: Typically, 2 rotational off in a week.

Skills Required

  • Excellent Communication Skills, Problem-solving Skills, Community Management,

What would you do?

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.

Experience Years

Responsibilities:

  • Ability to work independently.

  • Good communication skills, both verbal and oral

  • Quick learner and adaptable to learn new processes, concepts, and skills.

  • Organized and able to manage time and tasks efficiently.

  • Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.

  • Have a neutral mindset towards different video content that needs classification, regardless of the content itself.

  • Result-oriented, self-motivated, independent and inquisitive

  • Able to thrive in a fast-paced and team-oriented environment.

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