F&B Service Associate

2 days ago

Ghaziabad, Uttar Pradesh, India Ramada Worldwide Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Key Responsibilities:

  • Guest Service:
  • Greet guests warmly upon arrival, escort them to their seats, and provide menus.
  • Take orders for food and beverages accurately and promptly.
  • Provide detailed information about the menu, daily specials, and any food and beverage promotions.
  • Ensure that guests' needs are met and they are comfortable throughout their dining experience.
  • Address any complaints or concerns in a professional manner, ensuring guest satisfaction.
  • Food & Beverage Service:
  • Serve food and drinks to guests in a timely and professional manner.
  • Ensure all orders are served according to hotel standards and guest preferences.
  • Set up tables according to hotel standards (e.g., arranging place settings, cutlery, glassware).
  • Clear tables after guests have finished dining, ensuring prompt and clean service.
  • Communication:
  • Communicate effectively with the kitchen and bar staff to ensure the smooth flow of service.
  • Inform kitchen and bar staff about special guest requests or dietary restrictions.
  • Ensure all orders are accurately entered into the system.
  • Billing and Payments:
  • Present the bill to guests at the end of their meal, answer any questions about the charges, and process payments.
  • Handle cash and credit card transactions accurately.
  • Maintenance of Work Area:
  • Maintain cleanliness and orderliness of the dining and service areas.
  • Ensure all equipment and utensils are clean, sanitized, and in good working condition.
  • Assist with the setup and breakdown of dining areas for events or special functions.
  • Team Collaboration:
  • Work as part of a team to ensure all guest needs are met and the dining experience runs smoothly.
  • Assist colleagues during busy periods to ensure efficient service.
  • Health and Safety:
  • Follow all health and safety standards, including food safety protocols.
  • Ensure compliance with hygiene and cleanliness standards in food and beverage service areas.

Skills and Qualifications:

  • Education: High school diploma or equivalent; additional hospitality training or certification is a plus.
  • Skills:
  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.

*

  • Physical Stamina: Ability to stand and walk for extended periods and lift trays or other heavy objects.

Work Conditions:

  • May require working in shifts, including evenings, weekends, and holidays.
  • Ability to work in a busy environment and under pressure.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

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